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Get trained with eLearningGet trained with eLearningCyan-2a1https://docs.microsoft.com/en-us/learn/7/17/2020 6:21:20 AM
Need help? Create a new support requestNeed help? Create a new support requestCyan-2a6https://mbs.microsoft.com/customersource/northamerica/help/help/technicalsupportrequest3/14/2019 6:10:26 PM

 

 

Update about technical support for Dynamics partners and customers effective October 1Update about technical support for Dynamics partners and customers effective October 1https://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/TechnicalSupport_UpdateOct1 ​ Microsoft is updating the technical support experience for Dynamics customers. NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cTechnicalSupport_UpdateOct1https://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
How to link a new email account to CustomerSourceHow to link a new email account to CustomerSourcehttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/New_Email_Account_CS ​Follow the steps below to link a new email account to CustomerSource. NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cNew_Email_Account_CShttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Electronic Services Agreement (MESA) and Microsoft Dynamics Customer Services GuideMicrosoft Electronic Services Agreement (MESA) and Microsoft Dynamics Customer Services Guidehttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/MESA-and-MSDYN-Service-Plans-Customer-Services-Guide ​The Microsoft Electronic Services Agreement (MESA) governs your use of Microsoft Dynamics Service Plans and the Guide will help you understand the benefits and policies surrounding Microsoft Dynamics Service Plans. In addition, we’ve included the most commonly asked questions customers want to know about their benefits.​​NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cMESA-and-MSDYN-Service-Plans-Customer-Services-Guidehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites
Microsoft Business Applications Academic Community Curriculum and Online Learning Microsoft Business Applications Academic Community Curriculum and Online Learning https://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/CurriculumELearning Resources NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cCurriculumELearninghttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites0
Microsoft Business Applications Academic Community Product ResourcesMicrosoft Business Applications Academic Community Product Resourceshttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/ProductResources ​Product Resources NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cProductResourceshttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites0
Microsoft Dynamics Academic Alliance Program Faculty-Shared ResourcesMicrosoft Dynamics Academic Alliance Program Faculty-Shared Resourceshttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/FacultySharedResources ​ Microsoft Dynamics Academic Alliance (DynAA) provides free software and support to educational institutions who want to use Microsoft Dynamics Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software in the classroom. Experiencing the latest technology used every day by more than 350,000 organizations and thousands of Microsoft partners worldwide can enhance the students' classroom experience and can give them a competitive advantage in the job market. ​ NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cFacultySharedResourceshttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites0
Microsoft Forecaster Discontinuation Notice for Microsoft Dynamics GPMicrosoft Forecaster Discontinuation Notice for Microsoft Dynamics GPhttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/ForecasterDiscontinuationNoticeGP ​With the release of Microsoft Dynamics GP 2016, Microsoft Forecaster will not be available or supported for new Microsoft Dynamics GP 2016 customers. NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cForecasterDiscontinuationNoticeGPhttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Mainstream Support for Dynamics AX 2009 has been ExtendedMainstream Support for Dynamics AX 2009 has been Extendedhttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/events/mainstreamsupportdynamicsAX2009extended ​Mainstream support for Dynamics AX 2009 has been extended to October 9, 2018. EventsGP0|#7ed577a6-794e-4956-a2eb-fb7d91702682;L0|#07ed577a6-794e-4956-a2eb-fb7d91702682|Events;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cmainstreamsupportdynamicsAX2009extendedhttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Transactional Changes Coming to CustomerSourceTransactional Changes Coming to CustomerSourcehttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/ChangesToCustomerSource ​ On October 23, 2019 a new link called CustomerSource (Center) will be added to the CustomerSource Home Page, under the News & Events section, and under the individual's user profile. NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cChangesToCustomerSourcehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Dynamics RMS Connector Tool for Microsoft Dynamics GP Discontinuation AnnouncementMicrosoft Dynamics RMS Connector Tool for Microsoft Dynamics GP Discontinuation Announcementhttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/msdrmsgpdiscannmt ​The Microsoft Dynamics RMS 2.0 CU5 Connector Tool for Microsoft Dynamics GP 2013 R2 will no longer be offered by Microsoft effective with the Microsoft Dynamics GP 2013 R2 release, June 2, 2014 and beyond.NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cmsdrmsgpdiscannmthttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Notice of End of Use of Credit Card Payments for Support IncidentsNotice of End of Use of Credit Card Payments for Support Incidentshttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/creditcardpaymentphone ​​Dynamics Technical Support will no longer accept credit card payment for support incidents over the phone after the December 31, 2018 date.​ NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13ccreditcardpaymentphonehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Professional Direct Support for Microsoft Online ServicesProfessional Direct Support for Microsoft Online Serviceshttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/ProfessionalDirectSupportforMicrosoftOnlineServices ​ ​NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cProfessionalDirectSupportforMicrosoftOnlineServiceshttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Business Applications Academic CommunityMicrosoft Business Applications Academic Communityhttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/ProgramInformationProductResources The Microsoft Business Applications Academic Community works with institutions of higher education worldwide, helping them use Microsoft Business Applications in their curriculum . NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cProgramInformationProductResourceshttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites0
Service PlansService Planshttps://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/Service-Plans ​ ​ Microsoft stands by its customers at every stage of their lifecycle. NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cService-Planshttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites