WordCustomRefiner2#02b17d1e-6215-4e30-9035-1a7acd4667ee

Contact Microsoft Business Solutions Support

Last Modified Tuesday, July 28, 2015
Top Solution

Download

Microsoft Business Solutions Technical Support can now be reached by contacting your local Microsoft support number, listed by product below. MBS support will be provided from a Microsoft regional technical support center. 

 

On this page

Sign In Popup
Lock Icon

The content of this page is locked.

To access this information log in to CustomerSource.

Unable to log in to CustomerSource?

Visit our CustomerSource Help Page.

Close

Lock Icon

The content of this page is locked.

To access this information log in to CustomerSource.

Unable to log in to CustomerSource?

Visit our CustomerSource Help Page.

Lock Icon

Your current service plan does not allow access to this information.

To learn more about Microsoft Dynamics Service Plans review our
service plan offerings.

Supported products and languages may vary; contact your local number below for more details. This information does not apply to Microsoft Premier Customers. 

Click a product name below to learn how to contact MBS technical support.

 

Axapta, Great Plains, Navision, Small Business Financials, and Solomon

​CountryPhone Number – LanguageHours (All times in local time zone)
Canada 1-800-668-7975
United States 1-800-936-4900
1-888-477-7877 - MBS Support Only

Monday - Friday 08:00-19:00
Saturday 10:00-14:00

 

Retail Management System

​CountryPhone Number – LanguageHours (All times in local time zone)
Canada 1-800-668-7975
United States 1-800-936-4900
1-888-477-7877 -
MBS Support Only

Monday - Friday 08:00-19:00
Saturday 10:00-14:00

Austria 01/50 222-23 30 08:00-18:00
Belgium +32 2 513 32 74 - Flemmish
+32 2 513 22 68 - French
+32 2 502 34 32 - English
08:00-18:00
Croatia 0800 300 300 – Toll Free
+385 1 3650 762 – Toll
08:00 – 04:00
Czech +420 221 503 222 08:00-20:00
Denmark +45 44 89 01 11
+45 4489 0101 - MBS Support Only
09:00-17:00
Estonia +372 6504999 09:00 – 17:00
Finland +358(0) 9 525 502 20 09:00-17:00
France 0 825 827 829 08:00-18:00
Germany 01805/67-23 30 08:00-18:00
Greece +30 210 9499100 Option 2 09:00 – 17:00
Hungary +36 1 267 4636 08:00-17:00
Ireland 0870 60 10 100 08:00-18:00
Italy 02 7039 8363

Monday - Friday
09:00-12:30; 14:30-18:00

Latvia +371 7605004 09:00 – 17:00
Lithuania +370 (5) 2740363 08:00 – 16:00
Luxembourg +32 2 513 32 74 - Flemmish
+32 2 513 22 68 - French
+32 2 502 34 32 - English
09:00-18:00 (GMT +4)
Netherlands +31 20 5001500 08:00-18:00
Norway +47 22 02 25 45 9:00-17:00
Poland (0) 801-308801
+48 22 5941999
09:00 – 17:00
Romania +40 21 203 61 26 09:00 – 17:00
Russian Federation 8 800 200 8002 08:00 – 20:00
Slovak Republic +421 (2) 67 296 296 09:00 – 17:00
Slovenia +386 1 585 34 49 08:00 – 16:00
Spain 902 197 198

Winter: Monday-Thursday 09:00-18:00
Friday 09:00-15:00
Summer: Monday-Friday 09:00-14:00

Sweden +46(0) 8 751 09 80 09:00-17:00
Switzerland 0848/80 23 30 08:00-18:00
United Kingdom 0870 60 10 100 08:00-18:00

 

Microsoft CRM

CountryPhone Number - Language

Hours (All times in local time zone)

Australia 13 1630 07:00-20:00 AEST
Austria 01/50 222-23 30 08:00-18:00
Anguilla 1-305-603-4466 
Antigua and
Barbuda
1-86​​6-647-2707 
Argentina0-800-999-4617 
Aruba 1-305-603-4466 
Bahrain 971-43917700 opt 4
Bahamas 1-866-317-5700 
Barbados 1-800-534-3365 
Belgium +32 2 513 32 74 - Flemmish
+32 2 513 22 68 - French
+32 2 502 34 32 - English
08:00-18:00
Belize 1-305-603-4466 
Bermuda 1-866-263-1098 
Bolivia800-100-359 
Brazil 0-800-888-4081 09:00-18:30
Canada 1-800-668-7975
Cayman Islands 1-866-263-6579 
Chile 800-330-600
China 800-820-1859 - Toll Free Number
+(86)2164698899 x0 Toll Number
Colombia

In Bogota: 4010404
Outside Bogota: 01-8000-510595

Costa Rica 800-012-1446 
Croatia 0800 300 300
+385 1 3650 762 - Toll
08:00 - 16:00
Cyprus 0800-80900
Czech +420 221 503 222 08:00-20:00
Denmark +45 44 89 01 11
+45 4489 0101 - MBS Support Only
09:00-17:00
Dominica 1-305-603-4466 
Dominican Republic 1-888-751-2323
Ecuador 1-800-258-025 
El Salvador800-7054
Local Number: 211-9365
 
Egypt +9714-391-7700 09:00-18:00 (GMT +4)
Estonia +372 6504999 09:00 - 17:00 (GMT +2)
Falkland Islands 1-305-603-4466 
Finland +358(0) 9 525 502 20 09:00-17:00
France 0 825 827 829 08:00-18:00
French Guiana 1-305-603-4466 
Germany 01805/67-23 30 08:00-18:00
Greece +30 210 9499100 Option 2 09:00 - 17:00 (GMT+2)
Grenada 1-305-603-4466 
Guadeloupe 1-305-603-4466 
Guatemala 1-801-130-0100 
Haiti 1-305-603-4466 
Hong Kong 852-2388-9600 - Toll Number
Hungary +36 1 267 4636 08:00-17:00
Ireland 0870 60 10 100 08:00-18:00
India 0008006501289 only available from an ISD enabled line
+(86)21-6469-8899 x0 - Toll Number
Indonesia 001803657729 - Toll Free
+(86)21-6469-8899 x0 - Toll Number
Italy 02 7039 8363 Monday - Friday
09:00-12:30; 14:30-18:00
Jamaica 1-800-647-2701 
Jordan +9714-391-7700 09:00-18:00 (GMT +4)
Korea 82-2-508-0040
Kuwait +9714-391-7700 09:00-18:00 (GMT +4)
Latvia +371 7605004 09:00 - 17:00(GMT+2)
Lebanon +9714-391-7700 09:00-18:00 (GMT +4)
Lithuania +370 (5) 2740363 08:00 - 16:00 (GMT+2)
Luxembourg +32 2 513 32 74 - Flemmish
+32 2 513 22 68 - French
+32 2 502 34 32 - English
09:00-18:00 (GMT +4)
Malaysia

1800806114 - Toll Free Number
+(86)21-6469-8899 x0 Toll Number

Malta 0800-65-432
Martinique 1-305-603-4466 
Mexico 01-800-527-2000 09:00-18:30
Montserrat 1-305-603-4466 
Netherlands +31 20 5001500 08:00-18:00
Netherlands
Antilles
1-866-322-0524 
New Zealand 0800-444-335 07:00-20:00 AEST
Nicaragua 1-800-220-1804 
Norway +47 22 02 25 45 09:00-17:00
Poland (0) 801-308801
+48 22 5941999
09:00-17:00
Oman 968-565882
Pakistan 9221-111674357
Panama 1-800-507-1885 
Paraguay009-800-542-0004 
Peru 0-800-51-900
Philippines

18006510465 - Toll Free Number
+(86)21-6469-8899 x0 Toll Number

Portugal 214-447-707
Puerto Rico 1-866-584-6059
Qatar 971-43917700 opt 4
Romania +40 21 203 61 26 09:00-17:00 EET
Russian Federation 8 800 200 8002 09:00-20:00
Saudi Arabia 800-1242255
Singapore 8001886009 - Toll Free Number
+(86)21-6469-8899 x0 - Toll Number
Slovak Republic +421 (2) 67 296 296 09:00-17:00
Slovenia +386 1 585 34 49 08:00-16:00
South Africa 0860 225567 07:00-18:30
Spain 902 197 198 Winter: Monday-Thursday 09:00-18:00
Friday 09:00-15:00
Summer: Monday-Friday 09:00-14:00
St. Lucia 1-866-796-2893 
St Kitts and Nevis 1-866-745-0644 
St Vincent and the Grenadines 1-866-796-2899 
St. Thomas 1-305-603-4466 
Sweden +46(0) 8 751 09 80 09:00-17:00
Switzerland 0848/80 23 30 08:00-18:00
Suriname 1-305-603-4467 
Taiwan 886-2-66359111 - Toll Number
Thailand 001800656495 - Toll Free Number
+(86)21-6469-8899 x0- Toll Number
Trinidad and
Tobago
1-888-801-2598 
Turkey +90 212 33 66 999 09:00-18:00
Turks and Caicos
Islands
1-866-745-7666 
United Arab
Emirates
+9714-391-7700 09:00-18:00(GMT +4)
United Kingdom 0870 60 10 100 08:00-18:00
United States 1-800-936-4900
1-888-477-7877 -
MBS Support Only

Monday - Friday 08:00-19:00
Saturday 10:00-14:00

Uruguay000-4054-349 
Venezuela 0-800-642-7676
Virgin Islands 866-796-2945 
Vietnam 844-825-1955
http://mbsauthor.partners.extranet.microsoft.com/sites/CSRMSPOS/northamerica/Support/Pages/global_support_contacts_eng.aspx
No
Microsoft Retail Management System