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Information on the New Kit Item Support Feature in Field Service in Microsoft Dynamics GP 2010

Last Modified Friday, November 20, 2015
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Describes the new feature in Field Service where kit items may be used on Field Service transactions in Microsoft Dynamics GP 201​​0.

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This feature will provide the ability to process kit items in Field Service.

Service Call Management

  • Kits may be parts for ECO’s.
  • Kits may be entered as parts on a service call.
  • Components may be added, deleted, or changed on a service call.
  • The unit price for a kit will calculate based on standard kit functionality.
  • Taxes will be based on the items sales tax or purchase tax option from the Item Master.
  • Purchase orders can be created from the kit component but not from the kit item itself.

Contract Administration

  • Kit items may be entered on the contract line but the component items will not be displayed.
  • Kit components may be used on the next level on a configuration.

Returns Management

  • Kits may be entered on RMA documents and the components may be added, deleted, or changed.
  • If the RMA has an Origin of Sales Invoice or Service Call, you may only mark to return the components.
  • Kit components may be processed to RTV’s, Scrapped to Inventory, Returned to Stock, or processed to a work order.
  • Kit items may not be returned to stock, only the components.
  • A new field has been added to the RMA Line Cross-Ship/Replacement windows. This field will determine whether the kit components on the replacement or cross-ship order document should come from the Kit Item Master or from the RMA Kit Items Component lines.
  • RTV’s currently do not have kit functionality.

Preventive Maintenance

  • Kit items may be entered as parts on PM Events.
  • Generated service calls will include the kit item and the components based on the Kit Item Master.

Depot Management

  • Kits may be entered on a work order parts line or through Parts Posting.
  • Only inventory type kit components will be used.
  • The Inbound and Outbound item number fields will not allow a
https://mbsauthor.partners.extranet.microsoft.com/sites/CSGP/northamerica/Support/Pages/MSD_GP2010NewKitSupportFeature.aspx
No
GP 2010