Overview
This document contains the minimum client hardware requirements, server recommendations and Terminal Server minimum hardware requirements supported by the Microsoft Dynamics GP Technical Support Team. The following server recommendations are not minimum server requirements. The requirements and recommendations are based on experience with many different installations. Users may need to increase these requirements due to environmental factors to achieve individual performance expectations.
Review each Customer Profile below to determine what profile best fits the user count, modules used and transaction volume for your environment. Use that Customer Profile as a recommendation for your server hardware implementation.
Client Requirements
This table lists client requirements
|
32-bit |
x64
|
---|
Operating System | Microsoft Windows 10 Professional Edition Microsoft Windows 10 Enterprise Edition Microsoft Windows 8 & 8.1 Professional Edition Microsoft Windows 8 & 8.1 Ultimate Edition Microsoft Windows 8 & 8.1 Enterprise Edition Microsoft Windows 7
Professional Edition Microsoft Windows 7
Ultimate Edition Microsoft Windows 7 Enterprise Edition | Microsoft Windows 10 Professional Edition Microsoft Windows 10 Enterprise Edition Microsoft Windows 8 & 8.1 Professional Edition Microsoft Windows 8 & 8.1 Ultimate Edition Microsoft Windows 8 & 8.1 Enterprise Edition Microsoft Windows 7
Professional Edition Microsoft Windows 7 Ultimate
Edition Microsoft Windows 7 Enterprise Edition |
---|
Processor | 1 Dual Core or 1 Single
Core Processor 2.6 GHz
or higher | 1 Dual Core or 1 Single Core
Processor 2.6 GHz or higher |
---|
Available
Hard Disk
Space | 2GB or more on the
system root | 2GB or more on the system
root |
---|
Minimum
Available RAM
| 2GB or more | 2GB or more |
---|
Network
Card | 1GB Ethernet |
---|
Microsoft
Office
| Microsoft Office 2013 32bit & x64 Microsoft Office 2016 32bit & x64
NOTES:
1. If using Office x64, the server type in System Preferences (Microsoft Dynamics GP | Tools | System | Setup | System Preferences) must be set to Exchang. 2. Before you can send documents as DOCX, PDF, or XPS attachments, the Word template for the document must be enabled in the Template Configuration Manager window. 3. If using Office 32bit, the server type in System Preferences can either be MAPI or Exchange |
---|
Internet
Explorer
| Internet Explorer 11.0 - Desktop Mode Only Edge |
---|
ODBC
Driver | SQL Native Client 11.0 SQL Native Client 10.0
**NOTE: A 32bit ODBC DSN is required for Microsoft Dynamics
GP 2016** |
---|
Adobe | Adobe X |
---|
Virtual
Environments
Supported
(Optional) | Hardware Virtualization
Windows Server 2016 Hyper-V
Windows Server 2012 Hyper-V Windows Server 2012 R2 Hyper-V Windows Server 2008 R2 Hyper-V Windows Server 2008 Hyper-V
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
For additional Virtual Technology Support,
review the Virtualization Support Policy Wizard. Choose Products to see if your Virtual Technology is listed.
|
---|
NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64
2. A 32-bit ODBC DSN is required for Microsoft Dynamics GP 2016 on a 32-bit and
x64 machine. Refer to
KnowledgeBase Article 870416 for the steps to setup a 32-bit
ODBC DSN on an x64 machine.
3. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that
you deploy in a virtual environment should meet or exceed the random access
memory (RAM) requirements and the hard disk space requirements. For more
information, click the following article number to view the article in the Microsoft
Knowledge Base: 897615 Support policy for Microsoft software running in non-
Microsoft hardware virtualization software.
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Server Recommendations: Customer Profile 1
This table lists server recommendations
Customer
Profile 1
Usage | Use only Financial Series modules Have between 0-5 concurrent users for Microsoft SQL Server or
for Microsoft SQL Server Express Process fewer than 250 transactions per day No web applications in use Peer to Peer Environment |
|
32-bit |
x64 |
Database
Requirements | Microsoft SQL Server 2016 -Enterprise, Standard or Express Microsoft SQL Server 2014 -Enterprise, Standard or Express Microsoft SQL Server 2012
- Enterprise, Standard or Express
Supported Microsoft SQL
Server Collation 1. Dictionary Order Case
Insensitive - Sort Order 52 In the SQL Server
Management Studio, right- click the SQL Server Name
and click Properties: Server
Collation = SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server
Management Studio, right -click the SQL Server Name
and click Properties: Server Collation = Latin1_General_BIN |
Microsoft SQL Server 2016 -Enterprise, Standard or Express Microsoft SQL Server 2014 -Enterprise, Standard or Express Microsoft SQL Server 2012
- Enterprise, Standard or Express
Supported Microsoft SQL
Server Collation 1. Dictionary Order Case Insensitive - Sort Order 52 In the SQL Server
Management Studio, right -click the SQL Server Name
and click Properties: Server
Collation = SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server
Management Studio, right -click the SQL Server Name
and click Properties: Server
Collation = Latin1_General_BIN |
Operating
System | Microsoft Windows Server
2008 Standard Edition SP2
or later
| Microsoft Windows Server
2016 Essentials Edition or
Standard Edition Microsoft Windows Server
2012 Essentials Edition or
Standard Edition Microsoft Windows Server
2012 R2 Essentials Edition or
Standard Edition Microsoft Windows Server
2008 R2 Standard Edition
SP1 or later Microsoft Windows Server
2008 Standard Edition SP2
or later |
Processor | 1 Dual Core or 2 Single Core
Processors | 1 Dual Core or 2 Single
Core Processors |
Minimum
Available
RAM | 2 GB or more | 2 GB or more |
Network
Card | 1GB Ethernet |
Virtual
Environments
Supported
(Optional) | Hardware Virtualization
Windows Server 2016 Hyper-V
Windows Server 2012 Hyper-V Windows Server 2012 R2 Hyper-V Windows Server 2008 R2 Hyper-V Windows Server 2008 Hyper-V
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
For additional Virtual Technology Support,
review the Virtualization Support Policy Wizard. Choose Products to see if your Virtual Technology is listed. |
NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64
2. Microsoft SQL Server 2008 Express or Microsoft SQL Server 2012 Express can be
installed on a non-server operating system, however it is recommended to install on a
server operating system.
3. Verify processors can be upgraded.
4. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information,
click the following article number to view the article in the Microsoft Knowledge
Base:
897615 Support policy for Microsoft software running in non-Microsoft
hardware virtualization software.
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Server Recommendations: Customer Profile 2
This table lists server recommendations for customer profile 2
Customer
Profile 2
Usage | Use only Financial Series modules
Have between 0-20 concurrent users for Microsoft SQL Server or
0-10 concurrent users for Microsoft SQL Server Express Use
Report Writer, Crystal Reports, or Management Reporter Process fewer than 1000 transactions per day
Import very little data
Dedicated server with Microsoft SQL Server only
Recommend a dedicated server with Microsoft SQL Server
Express only |
|
32-bit |
x64 |
Database
Requirements | Microsoft SQL Server 2016 -Enterprise, Standard or Express Microsoft SQL Server 2014 -Enterprise, Standard or Express Microsoft SQL Server 2012 -
Enterprise, Standard or Express
Supported Microsoft SQL
Server Collation 1. Dictionary Order Case
Insensitive - Sort Order 52 In the SQL Server Management
Studio, right-click the SQL
Server Name and click
Properties: Server Collation = SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server Management
Studio, right-click the SQL
Server Name and click
Properties: Server Collation = Latin1_General_BIN | Microsoft SQL Server 2016 -Enterprise, Standard or Express Microsoft SQL Server 2014 -Enterprise, Standard or Express
Microsoft SQL Server 2012 -
Enterprise, Standard or Express
Supported Microsoft SQL Server Collation 1. Dictionary Order Case Insensitive - Sort Order 52 In the SQL Server
Management Studio,
right-click the SQL Server
Name and click
Properties: Server Collation = SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server
Management Studio,
right-click the SQL Server
Name and click Properties:
Server Collation = Latin1_General_BIN |
Operating
System | Microsoft Windows Server
2008 Standard Edition SP2 or
later Microsoft Windows Small
Business Server 2008 Premium
Edition SP2 or later
| Microsoft Windows Server
2016 Essentials Edition or
Standard Edition Microsoft Windows Server
2012 Essentials Edition or
Standard Edition Microsoft Windows Server
2012 R2 Essentials Edition or
Standard Edition
Microsoft Windows Server
2008 R2 Standard Edition
SP1 or later Microsoft Windows Server
2008 Standard Edition SP2
or later |
Processor | 1 Dual Core or 2 Single Core
Processors | 1 Dual Core or 2 Single
Core Processors |
Disk
Configuration | RAID 1 for operating system
and applications (2 disks) RAID 5 for SQL database log and
data files (4 disks) |
RAID 1 for operating
system and applications
(2 disks) RAID 5 for SQL database
log and data files (4 disks) |
Minimum
Available
RAM | 2 GB or more | 2 GB or more |
Network
Card | 1GB Ethernet |
Virtual
Environments
Supported
(Optional) | Hardware Virtualization
Windows Server 2016 Hyper-V
Windows Server 2012 Hyper-V Windows Server 2012 R2 Hyper-V Windows Server 2008 R2 Hyper-V Windows Server 2008 Hyper-V
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
For additional Virtual Technology Support,
review the Virtualization Support Policy Wizard. Choose Products to see if your Virtual Technology is listed. |
NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64
2. Microsoft SQL 2008 Express and Microsoft SQL Server 2012 Express can be installed
on a non-server operating system, however it is recommended to install on a server
operating system.
3. Verify processors can be upgraded.
4. Additional disks will improve Microsoft SQL Server performance.
5. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information, click
the following article number to view the article in the Microsoft Knowledge Base:
897615 Support policy for Microsoft software running in non-Microsoft hardware
virtualization software.
Server Recommendations: Customer Profile 3
This table lists server recommendations for customer profile 3
Customer
Profile 3
Usage | Use Financials Series modules
Use Distribution Series modules moderately
Use Field Service Series modules
Use Manufacturing Series or Project Series modules moderately
Have between 20 and 60 concurrent users
Use Terminal Server
Use Report Writer, Crystal Reports or Management Reporter Perform some online analytical processing (OLAP) cube generation
Using an import routine/eConnect/Integration Manager
Process between 1000 and 4000 transactions per day -Originating in Sales (SOP and/or RM), Payables or General Ledger
Dedicated Microsoft SQL Server |
|
32-bit |
x64 |
Database
Requirements | Microsoft SQL Server 2016 -Enterprise or Standard Microsoft SQL Server 2014 Enterprise or Standard
Microsoft SQL Server 2012 -
Enterprise or Standard
Supported Microsoft SQL
Server Collation 1. Dictionary Order Case
Insensitive - Sort Order
52 In the SQL Server
Management Studio,
right-click the SQL Server
Name and click Properties:
Server Collation = SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server
Management Studio,
right-click the SQL Server
Name and click Properties:
Server Collation = Latin1_General_BIN | Microsoft SQL Server 2016 -Enterprise or Standard
Microsoft SQL Server 2014 Enterprise or Standard
Microsoft SQL Server 2012 -
Enterprise or Standard
Supported Microsoft SQL
Server Collation 1. Dictionary Order Case
Insensitive - Sort Order 52 In the SQL Server Management
Studio, right-click the SQL
Server Name and click
Properties: Server Collation = SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server Management
Studio, right-click the SQL
Server Name and click
Properties: Server Collation = Latin1_General_BIN |
Operating
System | Microsoft Windows Server
2008 SP2 or later -
Enterprise Edition or
Standard Edition
|
Microsoft Windows Server
2016 Standard or Datacenter
Edition Microsoft Windows Server
2012 Standard or Datacenter
Edition Microsoft Windows Server
2012 R2 Standard or Datacenter
Edition
Microsoft Windows Server
2008 R2 Enterprise Edition or
Standard Edition SP1 or later Microsoft Windows Server 2008
SP2 or later - Enterprise Edition
or Standard Edition |
Processor | 1 Dual Core or 2 Single
Core Processors | 1 Dual Core or 2 Single
Core Processors |
Disk
Configuration | RAID 1 for operating
system and applications
(2 disks) RAID 1 for SQL database
log files (2 disks) RAID 5 (4 disk minimum)
or RAID 0+1 (8 disk
minimum) for SQL data files
RAID 1 for TempDB (2
disks) - optional, but
recommended RAID 0 for SQL backups
(full and log) (2 disks) |
RAID 1 for operating system and
applications (2 disks) RAID 1 for SQL database log files
(2 disks) RAID 5 (4 disk minimum) or
RAID 0+1 (8 disk minimum)
for SQL data files
RAID 1 for TempDB (2 disks) -
optional, but recommended RAID 0 for SQL backups (full
and log) (2 disks) |
Minimum
Available
RAM | 4 GB or more | 4 GB or more |
Network
Card | 1GB Ethernet |
Virtual
Environments Supported
(Optional) | Hardware Virtualization Windows Server 2016 Hyper-V
Windows Server 2012 Hyper-V Windows Server 2012 R2 Hyper-V Windows Server 2008 R2 Hyper-V Windows Server 2008 Hyper-V
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
For additional Virtual Technology Support,
review the Virtualization Support Policy Wizard. Choose Products to see if your Virtual Technology is listed.
|
NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64
2. Verify processors can be upgraded.
3. Additional disks will improve Microsoft SQL Server performance.
4. Verify switch is capable of handling network traffic.
5. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information, click
the following article number to view the article in the Microsoft Knowledge Base:
897615 Support policy for Microsoft software running in non-Microsoft hardware
virtualization software.
Server Recommendations: Customer Profile 4
This table lists server recommendations for customer profile 4
Customer
Profile 4
Usage | Use Financials Series and Distribution Series modules
extensively
Use Field Service Series, Manufacturing Series, and Project
Series modules extensively
Have between 60 and 100 concurrent users
Use Terminal Server
Use Report Writer, Crystal Reports or Management Reporter
extensively
Use an import routine extensively - eConnect
Process more than 4000 transactions per day-Originating in
Sales (SOP and/or RM), Payables or General Ledger Perform
online analytical processing (OLAP) cube generation (to different
machine)
Dedicated Microsoft SQL Server |
|
32-bit |
x64 |
Database
Requirements | Microsoft SQL Server 2016 -Enterprise or Standard Microsoft SQL Server 2014 Enterprise or Standard Edition Microsoft SQL Server 2012 Enterprise or Standard Edition
Supported Microsoft SQL
Server Collation 1. Dictionary Order Case
Insensitive - Sort Order 52 In the SQL Server
Management Studio,
right-click the SQL Server
Name and click Properties:
Server Collation = SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server
Management Studio,
right-click the SQL Server
Name and click Properties:
Server Collation = Latin1_General_BIN | Microsoft SQL Server 2016 -Enterprise or Standard Microsoft SQL Server 2014 Enterprise or Standard Edition Microsoft SQL Server 2012 Enterprise or Standard Edition
Supported Microsoft SQL Server Collation 1. Dictionary Order Case
Insensitive - Sort Order 52 In the SQL Server
Management Studio, right- click the SQL Server Name
and click Properties: Server
Collation = SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server
Management Studio,
right-click the SQL Server
Name and click Properties:
Server Collation = Latin1_General_BIN |
Operating
System | Microsoft Windows Server
2008 Enterprise Edition SP2
or later
|
Microsoft Windows Server 2016 Datacenter Edition Microsoft Windows Server 2012 Datacenter Edition Microsoft Windows Server
2012 R2 Datacenter Edition Microsoft Windows Server 2008 R2 Enterprise Edition SP1 or later Microsoft Windows Server
2008 Enterprise Edition
SP2 or later |
Processor | 2 Dual Core or 4 Single Core
Processors | 2 Dual Core or 4 Single Core
Processors |
Disk
Configuration | RAID 1 for operating system
and applications (2 disks) RAID 1 for SQL database log
files (2 disks) RAID 1 for TempDB (2 disks) RAID 0 for SQL backups (full
and log) (2 disks) RAID 0+1 for data files (8
disks or more) |
RAID 1 for operating system
and applications (2 disks) RAID 1 for SQL database log
files (2 disks) RAID 1 for TempDB (2 disks) RAID 0 for SQL backups (full
and log) (2 disks) RAID 0+1 for data files (8
disks or more) |
Minimum
Available
RAM | 8 GB or more | 8 GB or more |
Network
Card | 1GB Ethernet |
Virtual
Environments
Supported
(Optional) | Hardware Virtualization
Windows Server 2016 Hyper-V
Windows Server 2012 Hyper-V Windows Server 2012 R2 Hyper-V Windows Server 2008 R2 Hyper-V Windows Server 2008 Hyper-V
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
For additional Virtual Technology Support,
review the Virtualization Support Policy Wizard. Choose Products to see if your Virtual Technology is listed. |
NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64
2. Verify processors can be upgraded to 8 processors.
3. Additional disks will improve Microsoft SQL Server performance.
4. Verify switch is capable of handling network traffic.
5. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information,
click the following article number to view the article in the Microsoft Knowledge
Base:
897615 Support policy for Microsoft software running in non-Microsoft
hardware virtualization software.
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Remote Desktop Services Requirements
|
|
32-bit |
x64 |
Operating
System | Microsoft Windows Server
2008 SP2 or later -
Enterprise Edition or
Standard Edition
|
Microsoft Windows Server 2016 Datacenter Edition Microsoft Windows Server 2012 Datacenter Edition Microsoft Windows Server
2012 R2 Datacenter Edition Microsoft Windows Server
2008 R2 SP1 or later -
Enterprise Edition or
Standard Edition Microsoft Windows Server
2008 SP2 or later - Enterprise
Edition or Standard Edition |
Citrix
(Optional) |
Citrix XenApp | Citrix XenApp |
Processor | 1 Quad Core or 2 Dual
Core Processors or higher | 1 Quad Core or 2 Dual Core
Processors or higher |
Disk
Configuration | RAID 1 for operating
system and applications
(2 disks) | RAID 1 for operating system
and applications (2 disks) |
Minimum
Available
RAM | 4 GB – Up to 15 concurrent
users 8 GB – Up to 30 concurrent
users
16 GB – Up to 60
concurrent users | 4 GB – Up to 15 concurrent
users 8 GB – Up to 30 concurrent
users
16 GB – Up to 60
concurrent users |
Network
Card | 1GB Ethernet |
Virtual
Environments
Supported
(Optional) | Hardware Virtualization
Windows Server 2016 Hyper-V
Windows Server 2012 Hyper-V Windows Server 2012 R2 Hyper-V
Windows Server 2008 Hyper-V Windows Server 2008 R2 Hyper-V
Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
For additional Virtual Technology Support,
review the Virtualization Support Policy Wizard. Choose Products to see if your Virtual Technology is listed.
|
NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64
2. It is recommended to have a dedicated Terminal Server/Citrix Server. There may
be performance losses if Microsoft SQL Server is running on the Terminal Server/
Citrix Server. Therefore, it is highly recommended to have two separate servers.
One server with Terminal Server and/or Citrix and one server with Microsoft SQL
Server.
3. If using Adobe, Adobe must be installed at the Terminal Server.
4. If using Lync for Unified Communications, a remote app for Lync must also be configured and copied to the client along with the Microsoft Dynamics GP remote app. The Lync remote app must be launched first and then the Microsoft Dynamics GP remote app.
5. If accessing Citrix, the hardware and software must be supported according to the Citrix configuration requirements.
6. Verify processors can be upgraded.
7. The amount of RAM needed depends on the number of concurrent users per
Terminal Server.
8. Verify switch is capable of handling network traffic.
9. Increased user count may require greater RAM and Processor speed.
10. Users utilizing Management Reporter or Crystal reporting via Terminal Services
may require increased hardware to increase performance.
11. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information,
click the following article number to view the article in the Microsoft Knowledge
Base:
897615 Support policy for Microsoft software running in non-Microsoft
hardware virtualization software.
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Additional Information
1. This document represents configurations tested by Microsoft Business Solutions
and supported by Microsoft Dynamics GP Technical Support. Use of technologies
not specified in this document is not recommended and will not be supported. Testing
is ongoing, and as newer technologies become supported this list will be updated.
2. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Windows XP all editions
b. Windows Server 2003 all editions
c. Windows Vista all editions
d. Microsoft Office 2007
e. Microsoft SQL Server 2008 all editions
f. Microsoft SQL Server 2008 R2 all editions
g. Office Communicator 2007
h. Microsoft Office 2010 32bit & x64
i. Internet Explorer 10.0
3. View KnowledgeBase article regarding support in a virtual
environment. The following virtual products have been tested: Microsoft Windows
Server 2016 Hyper-V, Microsoft Window Server 2012 R2 Hyper-V, Microsoft Windows
Server 2012 Hyper-V, Windows Server 2008 R2 Hyper-V, Microsoft Windows
Server 2008 Hyper-V, Microsoft Application Virtualization (App-V) 5.0.
For additional Virtual Technology Support,
review the Virtualization Support Policy Wizard. Choose Products to see if your Virtual Technology is listed.
4. The Microsoft Dynamics GP 2016 core application is supported in a peer to
peer (workgroup) environment. This environment excludes all web applications
such as Web Services, eConnect, and Management Reporter. This also excludes
Workflow 2.0 as a domain is required. If web applications are used, a domain is required.
5. Remote access for Microsoft Dynamics GP is not supported in a WAN or P2P environment due to the possibility of connection and data consistency errors.
The only supported options are to either
a) Have Microsoft Dynamics GP installed on a Remote Desktop Services machine (with or without Citrix) in the same network as the SQL Server hosting your Dynamics GP databases
b) Deploy the Dynamics GP Web Client for extranet access and allow users to log in from remote browsers.
6. If you have questions regarding licensing SQL Server for use with Microsoft
Dynamics GP. Please contact a Licensing Specialist at
1-800-426-9400.
Support Information
For technical support questions, contact your partner or, if enrolled in a support
plan directly with Microsoft, you can enter a new support request to Microsoft
Dynamics® Technical Support from Customer Source or Partner Source under
Support >>
New Support Request.
You can also contact Microsoft Dynamics® Technical Support by phone using these
links for country specific phone numbers.
Global Support Contacts for partners - requires Partner Source login
Global Support Contacts for customers
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