System Requirements for Microsoft Dynamics GP 2016

Overview

This document contains the minimum client hardware requirements, server recommendations and Terminal Server minimum hardware requirements supported by the Microsoft Dynamics GP Technical Support Team. The following server recommendations are not minimum server requirements. The requirements and recommendations are based on experience with many different installations. Users may need to increase these requirements due to environmental factors to achieve ​individual performance expectations.

Review each Customer Profile below to determine what profile best fits the user count, modules used and transaction volume for your environment. Use that Customer Profile as a recommendation for your server hardware implementation.​

Client Requirements

NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64

2. A 32-bit ODBC DSN is required for Microsoft Dynamics GP 2016 on a 32-bit and
x64 machine.  Refer to KnowledgeBase Article 870416 for the steps to setup a 32-bit
ODBC DSN on an x64 machine.

3. When you deploy a system in a virtual environment, make sure that you have                
sufficient hard disk space to avoid performance problems. Each computer that
you deploy in a virtual environment should meet or exceed the random access
 memory (RAM) requirements and the hard disk space requirements. For more
information, click the following article number to view the article in the Microsoft
Knowledge Base: ​ 897615 Support policy for Microsoft software running in non-
Microsoft hardware virtualization software.

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Server Recommendations: Customer Profile 1

NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64

2. Microsoft SQL Server 2008 Express or Microsoft SQL Server 2012 Express can be
installed on a non-server operating system, however it is recommended to install on a
 server operating system.               
3. Verify processors can be upgraded.
4. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information,
click the following article number to view the article in the Microsoft Knowledge
Base: 897615 Support policy for Microsoft software running in non-Microsoft
hardware virtualization software.

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Server Recommendations: Customer Profile 2

NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64
2. Microsoft SQL 2008 Express and Microsoft SQL Server 2012 Express can be installed
on a non-server operating system, however it is recommended to install on a server
operating system.               
3. Verify processors can be upgraded.
4. Additional disks will improve Microsoft SQL Server performance.               
5. When you deploy a system in a virtual environment, make sure that you have
 sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information, click
the following article number to view the article in the Microsoft Knowledge Base:                
897615 Support policy for Microsoft software running in non-Microsoft hardware
virtualization software.​

Server Recommendations: Customer Profile 3

NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64
2. Verify processors can be upgraded.
3. Additional disks will improve Microsoft SQL Server performance.               
4. Verify switch is capable of handling network traffic.
5. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information, click
the following article number to view the article in the Microsoft Knowledge Base:
897615 Support policy for Microsoft software running in non-Microsoft hardware
virtualization software. ​

Server Recommendations: Customer Profile 4

NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64
2. Verify processors can be upgraded to 8 processors.
3. Additional disks will improve Microsoft SQL Server performance.               
4. Verify switch is capable of handling network traffic.
5. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information,
click the following article number to view the article in the Microsoft Knowledge
Base: 897615 Support policy for Microsoft software running in non-Microsoft
hardware virtualization software.

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Remote Desktop Services Requirements

NOTES
​1. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Microsoft Office 2010 32bit & x64
2. It is recommended to have a dedicated Terminal Server/Citrix Server. There may
be performance losses if Microsoft SQL Server is running on the Terminal Server/
Citrix Server. Therefore, it is highly recommended to have two separate servers.
One server with Terminal Server and/or Citrix and one server with Microsoft SQL
Server.               
3. If using Adobe, Adobe must be installed at the Terminal Server.
4. If using Lync for Unified Communications, a remote app for Lync must also be configured and copied to the client along with the Microsoft Dynamics GP remote app.  The Lync remote app must be launched first and then the Microsoft Dynamics GP remote app.               
5. If accessing Citrix, the hardware and software must be supported according to the Citrix configuration requirements.
6. Verify processors can be upgraded.               
7. The amount of RAM needed depends on the number of concurrent users per
 Terminal Server.
8. Verify switch is capable of handling network traffic.
9. Increased user count may require greater RAM and Processor speed.
10. Users utilizing Management Reporter or Crystal reporting via Terminal Services
may require increased hardware to increase performance.
11. When you deploy a system in a virtual environment, make sure that you have
sufficient hard disk space to avoid performance problems. Each computer that you
deploy in a virtual environment should meet or exceed the random access memory
(RAM) requirements and the hard disk space requirements. For more information,
click the following article number to view the article in the Microsoft Knowledge
Base: 897615 Support policy for Microsoft software running in non-Microsoft
hardware virtualization software.

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Additional Information

1. This document represents configurations tested by Microsoft Business Solutions
and supported by Microsoft Dynamics GP Technical Support. Use of technologies
not specified in this document is not recommended and will not be supported. Testing
is ongoing, and as newer technologies become supported this list will be updated.  
   
2. The following are no longer supported with Microsoft Dynamics GP 2016:
a. Windows XP all editions
b. Windows Server 2003 all editions
c. Windows Vista all editions
d. Microsoft Office 2007
e. Microsoft SQL Server 2008 all editions
f. Microsoft SQL Server 2008 R2 all editions
g. Office Communicator 2007
h. Microsoft Office 2010 32bit & x64
i. Internet Explorer 10.0

3. View KnowledgeBase article regarding support in a virtual
environment. The following virtual products have been tested: Microsoft Windows
 Server 2016 Hyper-V, Microsoft Window Server 2012 R2 Hyper-V, Microsoft Windows
 Server 2012 Hyper-V,  Windows Server 2008 R2 Hyper-V, Microsoft Windows
 Server 2008 Hyper-V, Microsoft Application Virtualization (App-V) 5.0.    
For additional Virtual Technology Support, review the Virtualization Support Policy Wizard. Choose Products to see if your Virtual Technology is listed.

4. The Microsoft Dynamics GP 2016 core application is supported in a peer to
peer (workgroup) environment. This environment excludes all web applications
such as Web Services, eConnect, and Management Reporter.  This also excludes
Workflow 2.0 as a domain is required.   If web applications are used, a domain is required.

5. Remote access for Microsoft Dynamics GP is not supported in a WAN or P2P environment due to the possibility of connection and data consistency errors. 
The only supported options are to either
a) Have Microsoft Dynamics GP installed on a Remote Desktop Services machine (with or without Citrix) in the same network as the SQL Server hosting your Dynamics GP databases 
b) Deploy the Dynamics GP Web Client for extranet access and allow users to log in from remote browsers.

6. If you have questions regarding licensing SQL Server for use with Microsoft
Dynamics GP. Please contact a Licensing Specialist at 1-800-426-9400.​​

Support Information

For technical support questions, contact your partner or, if enrolled in a support
plan directly with Microsoft, you can enter a new support request to Microsoft
Dynamics^® Technical Support from Customer Source or Partner Source under
Support >> New Support Request.

You can also contact Microsoft Dynamics^® Technical Support by phone using these
links for country specific phone numbers.
Global Support Contacts for partners - requires Partner Source login​
Global Support Contacts for customers​

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