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System Requirements for Microsoft Dynamics GP 2013 Web Client

Last Modified Monday, December 22, 2014
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This page lists the system requirements for the Microsoft Dynamics GP 2013 Web Client.

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Overview

This section contains the server recommendations and client workstation requirements for Microsoft Dynamics GP 2013 Web client supported by the Microsoft Dynamics GP Technical Support Team.

The Microsoft Dynamics GP Web client provides access to Microsoft Dynamics GP through the Internet Explorer web browser. The user experience and functionality provided by the Microsoft Dynamics GP Web client closely matches the experience of using the Microsoft Dynamics GP desktop client.

No client application software is installed on the user’s local system. The Microsoft Dynamics GP application process for the user is running on a separate server. A Silverlight 5 application running inside the web browser on the user’s computer presents the application.

The web client application software is installed on one or more servers using one of three deployment configurations outlined below and documented in the Web Client Installation and Administration Guide.

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Deployment Configurations

Single MachineScale OutMulti-tenant

In this configuration, all of the web client components are installed on a single server.

In this configuration the Web Server and Session Server (Session Host) components are installed on different servers. There can be any number of web and session servers deployed depending on the number or web client users and redundancy needs.

This configuration is similar to the scale out configuration but is set up for access by multiple customer organizations. The server recommendations remain the same as the scale out configuration for the Web Server and Session Server.

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Single Machine Recommendations

ItemRequirements

Operating System

Microsoft Windows Server 2012 - Datacenter Edition or Standard Edition
Microsoft Windows Server 2008 R2 SP1 or later - Enterprise Edition or Standard Edition

Processor

1 Quad Core or 2 Dual Core Processors or higher (see note 7)

Minimum Available RAM

4 GB – Up to 25 concurrent web client users
8 GB – Up to 60 concurrent web client users
16 GB – Up to 120 concurrent web client users

Network Card

1GB Ethernet or Fiber

Bandwidth Consideration

Planning Average: 25,000 Kilo Bytes(KB)/sec per active Web Client user with spikes up to .25 MG/sec (see note 4)

Internet Information Services (IIS)

IIS 8.0
IIS 7.5

Other Applications

.Net Framework 4.0+
ASP.Net 4.0+
SQL Native Client
Adobe Reader (Required to read or print manuals)

Back Office Server

All deployments require a dedicated Microsoft SQL Server. Refer to the Microsoft Dynamics GP 2013 System Requirements

Windows License Guidance

Microsoft Dynamics GP 2013 Web Client requires both Microsoft Windows Server and Microsoft SQL Server. Microsoft Windows Server and Microsoft SQL Server – and their corresponding Client Access Licenses (CALs) are not included with Microsoft Dynamics GP 2013. They must be acquired separately in accordance with the applicable licensing requirements for these products. These licenses may be purchased through traditional Microsoft Volume Licensing channels.

NOTES
1. The web server computer name cannot contain an underscore (_).
2. Hyper threading can be enabled for the processors.
3. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software.
4. Sustained bandwidth utilization will increase with SmartList data exports and printing large Word Template documents.
5. Server recommendations for Microsoft SQL Server Reporting Services can be found in the System Requirements for Dynamics GP 2013 Web Application.
6. Microsoft Dynamics GP 2013 Web Client must be installed in a domain environment
7. Processor requirements are minimums and will need to increase as number of concurrent web client users increase per machine.

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Scale Out Recommendations

Web Server(s) 
ItemRequirements

Operating System

Microsoft Windows Server 2012 - Datacenter Edition or Standard Edition
Microsoft Windows Server 2008 R2 SP1 or later - Enterprise Edition or Standard Edition

Processor

1 Dual Core Processor or higher

Minimum Available RAM

4 GB or more

Network Card

1GB Ethernet or Fiber

Internet Information Services (IIS)

IIS 8.0
IIS 7.5

Other Applications

.Net Framework 4.0+
ASP.Net 4.0+
SQL Native Client

Back Office Server

All deployments require a dedicated Microsoft SQL Server. Refer to the Microsoft Dynamics GP 2013 System Requirements

Windows License Guidance

Microsoft Dynamics GP 2013 Web Client requires both Microsoft Windows Server and Microsoft SQL Server. Microsoft Windows Server and Microsoft SQL Server – and their corresponding Client Access Licenses (CALs) are not included with Microsoft Dynamics GP 2013. They must be acquired separately in accordance with the applicable licensing requirements for these products. These licenses may be purchased through traditional Microsoft Volume Licensing channels.

Session Server(s) 
ItemRequirements

Operating System

Microsoft Windows Server 2012 - Datacenter Edition or Standard Edition
Microsoft Windows Server 2008 R2 SP1 or later - Enterprise Edition or Standard Edition

Processor

1 Quad Core or 2 Dual Core Processors or higher (see note 8)

Minimum Available RAM

4 GB – Up to 25 concurrent web client users
8 GB – Up to 60 concurrent web client users
16 GB – Up to 120 concurrent web client users

Network Card

1GB Ethernet or Fiber

Bandwidth Consideration

Planning Average: 25,000 Kilo Bytes(KB)/sec per active Web Client user with spikes up to .25 MG/sec (see note 4)

Other Applications

.NET Framework 4.0+
SQL Native Client
Adobe Reader (Required to read or print manuals)

Back Office Server

All deployments require a dedicated Microsoft SQL Server. Refer to the Microsoft Dynamics GP 2013 System Requirements

Windows License Guidance

Microsoft Dynamics GP 2013 Web Client requires both Microsoft Windows Server and Microsoft SQL Server. Microsoft Windows Server and Microsoft SQL Server – and their corresponding Client Access Licenses (CALs) are not included with Microsoft Dynamics GP 2013. They must be acquired separately in accordance with the applicable licensing requirements for these products. These licenses may be purchased through traditional Microsoft Volume Licensing channels.

NOTES
1. The web server computer name cannot contain an underscore (_).
2. Hyper threading can be enabled for the processors.
3. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software.
4. Sustained bandwidth utilization will increase with SmartList data exports and printing large Word Template documents.
5. Server recommendations for Microsoft SQL Server Reporting Services can be found in the System Requirements for Dynamics GP 2013 Web Application.
6. Microsoft Dynamics GP 2013 Web Client must be installed in a domain environment
7. The Web Site, Web Client Management Console and Session Central Service are typically installed on the Web Server.
8. Processor requirements are minimums and will need to increase as number of concurrent web client users increase per machine.

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Client Requirements

ItemRequirements 

 

32-bit

x64

Operating System

Microsoft Windows 8 Professional Edition
Microsoft Windows 8 Ultimate Edition
Microsoft Windows 7 Professional Edition
Microsoft Windows 7 Ultimate Edition

Microsoft Windows 8 Professional Edition
Microsoft Windows 8 Ultimate Edition
Microsoft Windows 7 Professional Edition
Microsoft Windows 7 Ultimate Edition

Minimum Available RAM

2 GB or more

2 GB or more

Internet Explorer

Internet Explorer 10.0 - Desktop Mode Only
Internet Explorer 9.0
Internet Explorer 8.0

Microsoft Office

Microsoft Office 2013 32bit or x64
Microsoft Office 2010 32bit or x64

Other Applications

.Net Framework 4.0 or later
Silverlight 5.0

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Additional Information

1. This document represents configurations tested by Microsoft Business Solutions and supported by Microsoft Dynamics Technical Support. Use of technologies not specified in this document is not recommended and will not be supported. Testing is ongoing, and as newer technologies become supported this list will be updated.

2. If you use antivirus software, consider its requirements when you’re calculating processor and RAM requirements for your business.

3. If you have questions regarding licensing SQL Server for use with Microsoft Dynamics GP. Please contact a Licensing Specialist at 1-800-426-9400.

4. Click HERE to view a KnowledgeBase article regarding support in a virtual environment. The following virtual products have been tested: Microsoft Windows Server 2012 Hyper-V, Microsoft Windows Server 2008 R2 Hyper-V, Microsoft Application Virtualization 5.0, Microsoft Application Virtualization 4.6. For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm  

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Support Information

For technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can enter a new support request to Microsoft Dynamics® Technical Support from Customer Source or Partner Source under Support >> New Support Request.

You can also contact Microsoft Dynamics® Technical Support by phone using these links for country specific phone numbers.
Partners - Global Support Contacts (requires PartnerSource login)
Customers - Global Support Contacts 

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