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System Requirements for Microsoft Dynamics GP 2013 Web Applications

Last Modified Wednesday, August 13, 2014
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This page lists the system requirements for Microsoft Dynamics GP 2013 Web Applications.

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Overview

This document contains the Web server recommendations and client workstation requirements for Business Portal for Microsoft Dynamics GP 2013, Workflow, Web Services and SQL Reporting Services supported by the Microsoft Dynamics GP Technical Support Team.

Dedicated Web Server Recommendations

Review each Customer Profile below to determine what profile best fits the user count and modules used for your environment. Use that Customer Profile as a recommendation for your web server hardware implementation.

The SQL Server Reporting Services (SSRS) reports that rely on SQL Views as a data source are only supported with English installs of Microsoft Dynamics GP. However, Customers have the option of translating the reports themselves or creating new reports.

The table below is an overview of the recommended number of servers for each Customer Profile and also recommends what web applications should be installed on each server.

Web ApplicationCustomer
Profile 1
Customer
Profile 2
Customer
Profile 3

Business Portal

Server 1

Server 1

Server 1

Microsoft SharePoint Foundation 2010,
Microsoft SharePoint Server 2010
Internet Sites, Enterprise,
Microsoft SharePoint Server 2010
Intranet Scenarios, Enterprise Client
Access Licenses

Server 1

Server 1

Server 1

Workflow

NA

Server 1

Server 1

Web Services

Server 1

Server 2

Server 2

Microsoft SQL Server Reporting Services

Server 1

Server 2

Server 3

NOTES
1. All Microsoft Dynamics GP 2013 web applications must be installed in a domain environment
2. Business Portal 6.0 and Workflow are only supported on an x64 server.
3. Workflow is not supported with SharePoint Foundation 2013 or SharePoint Server 2013.
4. Business Portal will not support O365/SharePoint online if the hosted version of SharePoint doesn’t have the 2010 experience mode.
5. Business Portal 6.0 is not supported with SharePoint Foundation 2013 or SharePoint Server 2013.
6. Business Portal 6.1 is supported with SharePoint Foundation 2013 and SharePoint Server 2013.
7. Business Portal and Workflow require Web Services to be installed.
8. Servers can be load balanced in Customer Profile 2 or 3.
9. All Customer Profiles require a dedicated Microsoft SQL Server in addition to the servers listed above.
10. The report deployment with SQL Reporting Services is only supported with SQL Server 2008 SP3 or later Standard or Enterprise Edition, SQL Server 2008 R2 SP1 or later Standard or Enterprise Edition or SQL Server 2012 Standard or Enterprise Edition.
11. Business Portal, Workflow and Web Services cannot be installed on a server that is a domain controller.
12. The SQL Reporting Services Reports may be deployed on the SQL Server depending on security and performance concerns.
13. Multi-Tenancy setup in Web Services for Microsoft Dynamics GP 2013 is neither supported nor compatible with Business Portal 6.0 running on SharePoint 2010. It is only supported and compatible with Business Portal 6.1 running on SharePoint 2013.

Dedicated Web Server Recommendations: Customer Profile 1

ItemRequirements

Customer Profile
1 Usage

Use one of the following Business Portal modules only
1. Requisition Management
2. Human Resources Self Service Suite
3. Order Management
4. Project Time and Expense

Process fewer than 500 transactions per day if using Requisition Management, Human Resources Self Service Suite or Project Time and Expense.
Process fewer than 500 orders per day if using Order Management.
Use SQL Reporting Services
Have between 0-500 named users using Business Portal and SQL Reporting Services
NOTE: A named user is a unique user that accesses Business Portal or SQL Reporting Services and performs a task once every four hours on average.
Increased transaction volume per user will decrease the number of users a server can support.

# of Servers Required

1 Server (see chart above)

Operating System

Microsoft Windows Server 2012 R2- Datacenter Edition

Microsoft Windows Server 2012 - Datacenter Edition or Standard
Edition
Microsoft Windows Server 2008 R2 SP1 or later - Enterprise Edition
or Standard Edition
Microsoft Windows Server 2008 x64 SP2 or later -  Enterprise Edition or Standard Edition 

Processor

1 Dual Core or 2 Single Core Processors

Minimum Available
RAM

8 GB or more

Network Card

 1GB Ethernet

Internet Information
Services (IIS)

IIS 8.0
IIS 7.5
IIS 7.0

SharePoint

Microsoft SharePoint Foundation 2010
Microsoft SharePoint Server 2010 Enterprise Edition or Standard
Edition

Internet Explorer

Internet Explorer 11.0 - Desktop Mode Only
Internet Explorer 10.0 - Desktop Mode Only (See Note #2 below)
Internet Explorer 9.0 (See Note #2 below)
Internet Explorer 8.0

Other Applications

.Net Framework 3.5+
ASP.Net 2.0, 3.5, 4.5
SQL Native Client
Remote Desktop Web Connection (if using Terminal Services)
Adobe Reader (Required to read or print manuals)

Back Office Server

Refer to the Microsoft Dynamics GP 2013 System Requirements

Virtual Environments
Supported (Optional)

Hardware Virtualization
Windows Server 2012 Hyper-V
Windows Server 2008 R2 Hyper-V
Windows Server 2008 Hyper-V

Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
Microsoft Application Virtualization (App-V) 4.6

For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm 

NOTES
1. English language operating system required.
2. Please note there may be some alignment issues with certain results viewer web parts in Business Portal 6.0 when using Internet Explorer 9.0.  The data returned in the result viewer is correct, however, the column headings may not line up with the columns of data.
3. The web server computer name cannot contain an underscore(_).
4. Hyper threading can be enabled for the processors.
5. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software.

Dedicated Web Server Recommendations: Customer Profile 2

Item Requirements

Customer Profile
2 Usage

Use two of the following Business Portal modules below
1. Requisition Management
2. Human Resources Self Service Suite
3. Order Management
4. Project Time and Expense

Process fewer than 1500 transactions per day if using Requisition Management, Human Resources Self Service Suite or Project Time and Expense.
Process fewer than 2000 orders per day, if using Order Management.
Use SQL Reporting Services
Use Workflow
Have between 500 and 1500 named users using Business Portal, SQL Reporting Services and Workflow
NOTE: A named user is a unique user that accesses Business Portal, SQL Reporting Services, or Workflow and performs a task once every four hours on average.
Increased transaction volume per user will decrease the number of users a server can support.
Two Web Servers - requirements below apply to each web server

# of Servers Required

2 Servers (see chart above)
Requirements below apply to each server

Operating System

Microsoft Windows Server 2012 R2- Datacenter Edition

Microsoft Windows Server 2012 - Datacenter Edition or Standard Edition
Microsoft Windows Server 2008 R2 SP1 or later - Enterprise Edition or Standard Edition
Microsoft Windows Server 2008 x64 SP2 or later - Enterprise Edition or Standard Edition

Processor

1 Dual Core or 2 Single Core Processors

Minimum Available
RAM

8 GB or more

Network Card

1GB Ethernet

Internet Information
Services (IIS)

IIS 8.0
IIS 7.5
IIS 7.0

SharePoint

Microsoft SharePoint Foundation 2010
Microsoft SharePoint Server 2010 Enterprise Edition or Standard Edition

Internet Explorer

Internet Explorer 11.0- Desktop Mode Only
Internet Explorer 10.0 - Desktop Mode Only (See Note #2 below)
Internet Explorer 9.0 (See Note #2 below)
Internet Explorer 8.0

Other Applications

.Net Framework 3.5+
ASP.Net 2.0, 3.5, 4.5
SQL Native Client
Remote Desktop Web Connection (if using Terminal Services)
Adobe Reader (Required to read or print Microsoft Business Portal manuals)

Back Office Server

Refer to the Microsoft Dynamics GP 2013 System Requirements

Virtual Environments
Supported (Optional)

Hardware Virtualization
Windows Server 2012Hyper-V
Windows Server 2008 R2 Hyper-V
Windows Server 2008 Hyper-V

Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
Microsoft Application Virtualization (App-V) 4.6

For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm 

NOTES
1. English language operating system required.
2. Please note there may be some alignment issues with certain results viewer web parts in Business Portal 6.0 when using Internet Explorer 9.0.  The data returned in the result viewer is correct, however, the column headings may not line up with the columns of data.
3. The web server computer name cannot contain an underscore(_).
4. Windows Server 2008 Web Edition is designed specifically for dedicated Web servers. A computer running Windows Server 2008 Web Edition, can be a member of a domain, but it can’t be a domain controller. In addition, you can’t install Microsoft SQL Server on a computer running Windows Server 2008 Web Edition.
5. Hyper threading can be enabled for the processors.
6. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software.

Dedicated Web Server Recommendations: Customer Profile 3

Item Requirements

Customer Profile
3 Usage

Use all of the following Business Portal modules below
1. Requisition Management
2. Human Resources Self Service Suite
3. Order Management
4. Project Time and Expense

Process more than 1500 transactions per day in Requisition Management, Human Resources Self Service Suite and Project Time and Expense.
Process more than 2000 orders per day in Order Management.
Use SQL Reporting Services
Use Workflow
Have more then 1500 named users using Business Portal, SQL Reporting Services and Workflow
NOTE: A named user is a unique user that accesses Business Portal, SQL Reporting Services, or Workflow and performs a task once every four hours on average.
Increased transaction volume per user will decrease the number of users a server can support.

# of Servers Required

3 Servers (see chart above)
Requirements below apply to each server

Operating System

Microsoft Windows Server 2012- R2 Datacenter Edition
Microsoft Windows Server 2012 Datacenter Edition
Microsoft Windows Server 2008 R2 SP1 or later - Enterprise Edition
Microsoft Windows Server 2008 x64 SP2 or later - Enterprise Edition

Processor

2 Dual Core or 4 Single Core Processors

Minimum Available RAM

8 GB or more

Network Card

1GB Ethernet

Internet Information
Services (IIS)

IIS 8.0
IIS 7.5
IIS 7.0

SharePoint

Microsoft SharePoint Server 2010 Enterprise Edition or Standard Edition

Internet Explorer

Internet Explorer 11.0- Desktop Mode Only
Internet Explorer 10.0 - Desktop Mode Only (See Note #2 below)
Internet Explorer 9.0 (See Note #2 below)
Internet Explorer 8.0

Other Applications

.Net Framework 3.5+
ASP.Net 2.0, 3.5, 4.5
SQL Native Client
Remote Desktop Web Connection (if using Terminal Services)
Adobe Reader (Required to read or print Microsoft Business Portal manuals)

Back Office Server

Refer to the Microsoft Dynamics GP 2013 System Requirements

Virtual Environments
Supported (Optional)

Hardware Virtualization
Windows Server 2012 Hyper-V
Windows Server 2008 R2Hyper-V
Windows Server 2008 Hyper-V

Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
Microsoft Application Virtualization (App-V) 4.6

For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm 

NOTES
1. English language operating system required.
2. Please note there may be some alignment issues with certain results viewer web parts in Business Portal 6.0 when using Internet Explorer 9.0.  The data returned in the result viewer is correct, however, the column headings may not line up with the columns of data.
3. The web server computer name cannot contain an underscore(_).
4. Hyper threading can be enabled for the processors.
5. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software.

Perimeter Network Requirements

If you're deploying Business Portal in an extranet environment, you must set up a perimeter network. Business Portal has been tested and documented using Microsoft Internet Security and Acceleration Server (ISA Server) to create a perimeter network. If your company's perimeter network doesn’t use ISA Server, we recommend that you use hardware and software with similar functionality. In addition, you should set up the same communication rules and policies as recommended for ISA Server.

For more information about ISA Server, including a hardening guide, refer to the ISA Server home page on Microsoft’s Web site.

For information about recommended communication rules and policies to run Business Portal in an extranet environment, refer to the Business Portal Installation Guide.

Client Requirements

ItemRequirements: 32-bit Requirements: x64

Operating
System

Microsoft Windows 8 Professional Edition
Microsoft Windows 8 Ultimate Edition
Microsoft Windows 7 Professional Edition
Microsoft Windows 7 Ultimate Edition

Microsoft Windows 8 Professional Edition
Microsoft Windows 8 Ultimate Edition
Microsoft Windows 7 Professional Edition
Microsoft Windows 7 Ultimate Edition

Minimum
Available RAM

2 GB or more

2 GB or more

Internet
Explorer

Internet Explorer 11.0 - Desktop Mode Only
Internet Explorer 10.0 - Desktop Mode Only (See Note #2 below)
Internet Explorer 9.0 (See Note #2 below)
Internet Explorer 8.0

Microsoft Office

Microsoft Office 2013
Microsoft Office 2010

Other
Applications

.Net Framework 3.0 or later
Adobe X

Virtual
Environments
Supported
(Optional)

Hardware Virtualization
Windows Server 2012 Hyper-V
Windows Server 2008 R2 Hyper-V
Windows Server 2008 Hyper-V

Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
Microsoft Application Virtualization (App-V) 4.6

For additional Virtual Technology Support, click the link below to review
the Virtualization Support Policy Wizard. Choose Dynamics GP as the
product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm 

NOTES
1. Some Internet Explorer and workstation settings can affect Business Portal. For more information, refer to the Business Portal Installation Guide.
2. Please note there may be some alignment issues with certain results viewer web parts in Business Portal 6.0 when using Internet Explorer 9.0.  The data returned in the result viewer is correct, however, the column headings may not line up with the columns of data.
3. Adobe Reader (Required to read or printer Microsoft Business Portal manuals).
4. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software.

Additional Information

1. This document represents configurations tested by Microsoft Business Solutions and supported by Microsoft Dynamics Technical Support. Use of technologies not specified in this document is not recommended and will not be supported. Testing is ongoing, and as newer technologies become supported this list will be updated.

2. If you use antivirus software, consider its requirements when you’re calculating processor and RAM requirements for your business.

3. If you have questions regarding licensing SQL Server for use with Microsoft Dynamics GP. Please contact a Licensing Specialist at 1-800-426-9400.

4. Click HERE to view a KnowledgeBase article regarding support in a virtual environment. The following virtual products have been tested: Microsoft Windows Server 2012 Hyper-V, Microsoft Windows Server 2008 R2 Hyper-V, Microsoft Windows Server 2008 Hyper-V, Microsoft Application Virtualization (App-V) 5.0 and Microsoft Application Virtualization (App-V) 4.6. For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm 

Support Information

For technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can enter a new support request to Microsoft Dynamics® Technical Support from Customer Source or Partner Source under Support >> New Support Request.

You can also contact Microsoft Dynamics® Technical Support by phone using these links for country specific phone numbers.
Partners - Global Support Contacts (requires Partner Source login)
Customers - Global Support Contacts (requires Customer Source login)

http://mbsauthor.partners.extranet.microsoft.com/sites/CSGP/northamerica/Learning/Pages/MDGP2013_system_requirements_web_apps.aspx
No
GP 2013