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System Requirements for Microsoft Dynamics GP 2010 Web Applications

Last Modified Tuesday, December 24, 2013
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This document contains the Web server recommendations and client workstation requirements for Business Portal for Microsoft Dynamics GP 2010, Workflow, Web Services and SQL Reporting Services supported by the Microsoft Dynamics GP Technical Support Team.
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Overview

This document contains the Web server recommendations and client workstation requirements for Business Portal for Microsoft Dynamics GP 2010, Workflow, Web Services and SQL Reporting Services supported by the Microsoft Dynamics GP Technical Support Team.

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Dedicated Web Server Recommendations

Review each Customer Profile below to determine what profile best fits the user count and modules used for your environment. Use that Customer Profile as a recommendation for your web server hardware implementation.

The table below is an overview of the recommended number of servers for each Customer Profile and also recommends what web applications should be installed on each server.

Web Application Customer Profile 1 Customer Profile 2 Customer Profile 3

Business Portal

Server 1

Server 1

Server 1

Windows SharePoint Services 3.0,
Microsoft Office SharePoint Server 2007 Enterprise Edition, Microsoft SharePoint Foundation 2010 , Microsoft SharePoint Server 2010 Internet Sites, Enterprise or Microsoft SharePoint Server 2010 Intranet Scenarios, Enterprise Client Access Licenses

Server 1

Server 1

Server 1

Workflow

NA

Server 1

Server 1

Web Services

Server 1

Server 2

Server 2

Microsoft SQL Server Reporting Services

Server 1

Server 2

Server 3

NOTES
1. All Microsoft Dynamics GP 2010 web applications must be installed in a domain environment
2. Business Portal 5.0 is only supported on a 32-bit server.  Business Portal 5.1 is only supported on a 64-bit server.
3. Business Portal running on Microsoft Office SharePoint Server 2007 Enterprise Edition, Microsoft SharePoint Foundation 2010, Microsoft SharePoint Server 2010 Enterprise Edition or Microsoft SharePoint Server 2010 Standard Edition (NOTE: Standard Edition only supported with Business Portal 5.1 R2 or later) requires Web Services to be installed.
4. Workflow can be installed on Windows SharePoint Services 3.0, Microsoft Office SharePoint Server 2007 Enterprise Edition, Microsoft SharePoint Foundation 2010, Microsoft SharePoint Server 2010 Enterprise Edition or Microsoft SharePoint Server 2010 Standard Edition (NOTE: Standard Edition is only supported on Workflow 2010 R2 or later). Web Services must be installed with the Workflow implementation.
5. If running Business Portal or Workflow in an x64 environment, Microsoft SharePoint Foundation 2010, Microsoft SharePoint Server 2010 Enterprise Edition or Microsoft SharePoint Server 2010 Standard Edition (NOTE: Standard Edition is only supported on Workflow 2010 R2 or later and Business Portal 5.1 R2 or later) are the only SharePoint versions supported.
6. If running Business Portal or Workflow in a 32-bit environment, Windows SharePoint Services 3.0 or Microsoft Office SharePoint Server 2007 Enterprise Edition are the only SharePoint versions supported.
7. Servers can be load balanced in Customer Profile 2 or 3.
8. All Customer Profiles require a dedicated Microsoft SQL Server in addition to the servers listed above.
9. The report deployment with SQL Reporting Services is only supported with SQL Server Reporting Services for SQL Server 2005 SP 2 or later Standard or Enterprise Edition, SQL Server 2008 with any service pack Standard or Enterprise Edition, SQL Server 2008 R2 with any service pack Standard or Enterprise Edition or with SQL Server 2012 Enterprise or Standard Edition.
10. Business Portal, Workflow and Web Services cannot be installed on a server that is a domain controller.
11.  Business Portal 5.0 is not supported with SQL Server 2012.
12. If running Sharepoint Server 2010 or SharePoint Foundation Server 2010 a 64-bit SQL Server is required.

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Dedicated Web Server Recommendations: Customer Profile 1

Item Requirements  

Customer Profile 1 Usage

Use one of the following Business Portal modules only
1. Requisition Management
2. Human Resources Self Service Suite
3. Order Management
4. Project Time and Expense

Process fewer than 500 transactions per day if using Requisition Management, Human Resources Self Service Suite or Project Time and Expense.
Process fewer than 500 orders per day if using Order Management.
Use SQL Reporting Services
Have between 0-500 named users using Business Portal and SQL Reporting Services
NOTE: A named user is a unique user that accesses Business Portal or SQL Reporting Services and performs a task once every four hours on average.
Increased transaction volume per user will decrease the number of users a server can support.

# of Servers Required

1 Server (see chart above)

32-bit

x64

Operating System

Microsoft Windows Server 2008 SP 2 or later -  Enterprise Edition or Standard Edition 
Microsoft Windows Server 2003 R2 Enterprise Edition or Standard Edition
Microsoft Windows Server 2003 SP 2 or later -  Enterprise Edition or Standard Edition

Microsoft Windows Server 2008 R2 Enterprise Edition or Standard Edition SP 1 or later
Microsoft Windows Server 2008 SP 2 or later -  Enterprise Edition or Standard Edition

Processor

1 Dual Core or 2 Single Core Processors

1 Dual Core or 2 Single Core Processors

Minimum Available RAM

4 GB or more

8GB or more

Network Card

 1GB Ethernet

1GB Ethernet

Internet Information Services (IIS)

IIS 6.0
IIS 7.0

IIS 6.0
IIS 7.0

SharePoint

Windows SharePoint Services 3.0 SP 2 or later or
Microsoft Office SharePoint Server 2007 Enterprise Edition SP 2 or later

Microsoft SharePoint Foundation 2010,
Microsoft SharePoint Server 2010 Enterprise Edition
Microsoft SharePoint Server 2010 Standard Edition (NOTE: Standard Edition is supported with Workflow R2 and Business Portal 5.1 R2 or later only)

 

Internet Explorer

Internet Explorer 7.0
Internet Explorer 8.0
Internet Explorer 9.0 (See Note #2 below)

Other Applications

.Net Framework 3.0+
ASP.Net 2.0
SQL Native Client
Remote Desktop Web Connection (if using Terminal Services)
Adobe Reader (Required to read or print manuals)

Back Office Server

Refer to the Microsoft Dynamics GP 2010 System Requirements

Virtual Environments Supported (Optional)

Hardware Virtualization
Microsoft Virtual PC
Microsoft Virtual Server
Windows Server 2008 Hyper-V

Software Virtualization
Microsoft SoftGrid 4.2
Microsoft Application Virtualization (App-V) 4.6

For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm 

NOTES
1. English language operating system required.
2. Please note there may be some alignment issues with certain results viewer web parts in Business Portal 5.1 when using Internet Explorer 9.0.  The data returned in the result viewer is correct, however, the column headings may not line up with the columns of data.
3. The web server computer name cannot contain an underscore(_).
4. Hyper threading can be enabled for the processors.
5. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software.

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Dedicated Web Server Recommendations: Customer Profile 2

Item Requirements  

Customer Profile 2 Usage

Use two of the following Business Portal modules below
1. Requisition Management
2. Human Resources Self Service Suite
3. Order Management
4. Project Time and Expense

Process fewer than 1500 transactions per day if using Requisition Management, Human Resources Self Service Suite or Project Time and Expense.
Process fewer than 2000 orders per day, if using Order Management.
Use SQL Reporting Services
Use Workflow
Have between 500 and 1500 named users using Business Portal, SQL Reporting Services and Workflow
NOTE: A named user is a unique user that accesses Business Portal, SQL Reporting Services, or Workflow and performs a task once every four hours on average.
Increased transaction volume per user will decrease the number of users a server can support.
Two Web Servers - requirements below apply to each web server

# of Servers Required

2 Servers (see chart above)
Requirements below apply to each server

32-bit

x64

Operating System

Microsoft Windows Server 2008 Web Edition, Standard Edition or Enterprise Edition SP 2 or later
Microsoft Windows Server 2003 Web Edition, Enterprise Edition, or Standard Edition SP 2 or later
Microsoft Windows Server 2003 R2 Enterprise Edition or Standard Edition

Microsoft Windows Server 2008 R2 Enterprise Edition or Standard Edition SP 1 or later
Microsoft Windows Server 2008 SP 2 or later - Enterprise Edition or Standard Edition

Processor

1 Dual Core or 2 Single Core Processors

1 Dual Core or 2 Single Core Processors

Minimum Available RAM

4 GB or more

8 GB or more

Network Card

1GB Ethernet

1GB Ethernet

Internet Information Services (IIS)

IIS 6.0
IIS 7.0

IIS 6.0
IIS 7.0

SharePoint

Windows SharePoint Services 3.0 SP 2 or later or
Microsoft Office SharePoint Server 2007 Enterprise Edition SP 2 or later

Microsoft SharePoint Foundation 2010
Microsoft SharePoint Server 2010 Enterprise Edition
Microsoft SharePoint Server 2010 Standard Edition (NOTE: Standard Edition is supported with Workflow R2 and Business Portal 5.1 R2 or later only)

Internet Explorer

Internet Explorer 7.0
Internet Explorer 8.0
Internet Explorer 9.0 (See Note #2 below)

Other Applications

.Net Framework 3.0+
ASP.Net 2.0
SQL Native Client
Remote Desktop Web Connection (if using Terminal Services)
Adobe Reader (Required to read or print Microsoft Business Portal manuals)

Back Office Server

Refer to the Microsoft Dynamics GP 2010 System Requirements

Virtual Environments Supported (Optional)

Hardware Virtualization
Microsoft Virtual PC
Microsoft Virtual Server
Windows Server 2008 Hyper-V

Software Virtualization
Microsoft SoftGrid 4.2
Microsoft Application Virtualization (App-V) 4.6

For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm 

NOTES
1. English language operating system required.
2. Please note there may be some alignment issues with certain results viewer web parts in Business Portal 5.1 when using Internet Explorer 9.0.  The data returned in the result viewer is correct, however, the column headings may not line up with the columns of data.
3. The web server computer name cannot contain an underscore(_).
4. Windows Server 2003 Web Edition is designed specifically for dedicated Web servers. A computer running Windows Server 2003 Web Edition, can be a member of a domain, but it can’t be a domain controller. In addition, you can’t install Microsoft SQL Server on a computer running Windows Server 2003 Web Edition. For more information, refer to the overview of Windows Server 2003, Web Edition.
5. Hyper threading can be enabled for the processors.
6. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software.

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Dedicated Web Server Recommendations: Customer Profile 3

Item Requirements  

Customer Profile 3 Usage

Use all of the following Business Portal modules below
1. Requisition Management
2. Human Resources Self Service Suite
3. Order Management
4. Project Time and Expense

Process more than 1500 transactions per day in Requisition Management, Human Resources Self Service Suite and Project Time and Expense.
Process more than 2000 orders per day in Order Management.
Use SQL Reporting Services
Use Workflow
Have more then 1500 named users using Business Portal, SQL Reporting Services and Workflow
NOTE: A named user is a unique user that accesses Business Portal, SQL Reporting Services, or Workflow and performs a task once every four hours on average.
Increased transaction volume per user will decrease the number of users a server can support.

# of Servers Required

3 Servers (see chart above)
Requirements below apply to each server

32-bit

x64

Operating System

Microsoft Windows Server 2008 Enterprise Edition SP 2 or later
Microsoft Windows Server 2003 Enterprise Edition SP 2 or later
Microsoft Windows Server 2003 R2 Enterprise Edition

Microsoft Windows Server 2008 R2 Enterprise Edition SP 1 or later
Microsoft Windows Server 2008 SP 2 or later Enterprise Edition

Processor

2 Dual Core or 4 Single Core Processors

2 Dual Core or 4 Single Core Processors

Minimum Available RAM

4 GB or more

8 GB or more

Network Card

1GB Ethernet

1GB Ethernet

Internet Information Services (IIS)

IIS 6.0
IIS 7.0

IIS 6.0
IIS 7.0

SharePoint

Microsoft Office SharePoint Server 2007 Enterprise Edition SP 2 or later

Microsoft SharePoint Server 2010 Enterprise Edition
Microsoft SharePoint Server 2010 Standard Edition (NOTE: Standard Edition is supported with Workflow R2 and Business Portal 5.1 R2 or later only)

Internet Explorer

Internet Explorer 7.0
Internet Explorer 8.0
Internet Explorer 9.0 (See Note #2 below)

Other Applications

.Net Framework 3.0+
ASP.Net 2.0
SQL Native Client
Remote Desktop Web Connection (if using Terminal Services)
Adobe Reader (Required to read or print Microsoft Business Portal manuals)

Back Office Server

Refer to the Microsoft Dynamics GP 2010 System Requirements

Virtual Environments Supported (Optional)

Hardware Virtualization
Microsoft Virtual PC
Microsoft Virtual Server
Windows Server 2008 Hyper-V

Software Virtualization
Microsoft SoftGrid 4.2
Microsoft Application Virtualization (App-V) 4.6

For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm 

NOTES
1. English language operating system required.
2. Please note there may be some alignment issues with certain results viewer web parts in Business Portal 5.1 when using Internet Explorer 9.0.  The data returned in the result viewer is correct, however, the column headings may not line up with the columns of data.
3. The web server computer name cannot contain an underscore(_).
4. Hyper threading can be enabled for the processors.
5. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software.

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Perimeter Network Requirements

If you're deploying Business Portal in an extranet environment, you must set up a perimeter network. Business Portal has been tested and documented using Microsoft Internet Security and Acceleration Server (ISA Server) to create a perimeter network. If your company's perimeter network doesn’t use ISA Server, we recommend that you use hardware and software with similar functionality. In addition, you should set up the same communication rules and policies as recommended for ISA Server.

For more information about ISA Server, including a hardening guide, refer to the ISA Server home page on Microsoft’s Web site.

For information about recommended communication rules and policies to run Business Portal in an extranet environment, refer to the Business Portal Installation Guide.

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Client Requirements

Item Requirements  

32-bit

x64

Operating System

Microsoft Windows 7 Professional Edition
Microsoft Windows 7 Ultimate Edition
Microsoft Windows Vista Business Edition SP 2 or later
Microsoft Windows Vista Ultimate Edition SP 2 or later
Microsoft Windows XP Professional SP 3 or later

Microsoft Windows 7 Professional Edition
Microsoft Windows 7 Ultimate Edition
Microsoft Windows Vista Business Edition SP 2 or later
Microsoft Windows Vista Ultimate Edition SP 2 or later
Microsoft Windows XP Professional SP 3 or later

Minimum Available RAM

2 GB or more

2 GB or more

Internet Explorer

Internet Explorer 7.0
Internet Explorer 8.0
Internet Explorer 9.0 (See Note #2 below)

Microsoft Office

Microsoft Office 2007
Microsoft Office 2010

Other Applications

.Net Framework 2.0 or later
Adobe 8.0
Adobe 9.0

Virtual Environments Supported (Optional)

Hardware Virtualization
Microsoft Virtual PC
Microsoft Virtual Server
Windows Server 2008 Hyper-V

Software Virtualization
Microsoft SoftGrid 4.2
Microsoft Application Virtualization (App-V) 4.6

For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm 

NOTES
1. Some Internet Explorer and workstation settings can affect Business Portal. For more information, refer to the Business Portal Installation Guide.
2. Please note there may be some alignment issues with certain results viewer web parts in Business Portal 5.1 when using Internet Explorer 9.0.  The data returned in the result viewer is correct, however, the column headings may not line up with the columns of data.
3. Adobe Reader (Required to read or printer Microsoft Business Portal manuals).
4. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software.

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Additional Information

1. This document represents configurations tested by Microsoft Business Solutions and supported by Microsoft Dynamics Technical Support. Use of technologies not specified in this document is not recommended and will not be supported. Testing is ongoing, and as newer technologies become supported this list will be updated.

2. If you use antivirus software, consider its requirements when you’re calculating processor and RAM requirements for your business.

3. If you have questions regarding licensing SQL Server for use with Microsoft Dynamics GP. Please contact a Licensing Specialist at 1-800-426-9400.

4. Click HERE to view a KnowledgeBase article regarding support in a virtual environment. The following virtual products have been tested: Microsoft Virtual PC, Microsoft Virtual Server, Microsoft Windows Server 2008 Hyper-V, Microsoft SoftGrid 4.2, and Microsoft Application Virtualization (App-V) 4.6. For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm 

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Support Information

For technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can enter a new support request to Microsoft Dynamics® Technical Support from Customer Source or Partner Source under Support >> New Support Request.

You can also contact Microsoft Dynamics® Technical Support by phone using these links for country specific phone numbers.
Partners - Global Support Contacts (requires Partner Source login)
Customers - Global Support Contacts (requires Customer Source login)

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GP 2010