Last Modified
Friday, September 15, 2017
When it's time to find answers to your Microsoft Dynamics 365/Microsoft Dynamics CRM questions, there are a variety of self-support and assisted support options to provide the help you need. Depending on the version of Dynamics CRM you’re running, and whether you use the online or on premise version of the product, your support options may vary. Consult the table below for the support path that matches your solution.
| Assisted Support Options |
Microsoft Dynamics 365/CRM Online | Microsoft Dynamics 365/CRM On-Premises
|
|---|
|
Contact your Dynamics 365/CRM Online administrator
Web support: Sign in to your Office 365 account and go to the Office 365 Admin Center. If you are able to access the Support – New Service Request option in the left navigation and are directed to the 'Create a service request' page use this to submit a web ticket. If you do not get access to the 'Create a service request' page but instead see the Need Help pane on the right side, please proceed to use the phone number options listed below.
Phone: 1-800-865-9408 (North America). 1 800 197 503 (Australia), 0800 032 6417 (United Kingdom) or Other countries
Learn more about
Microsoft support for Microsoft Dynamics 365/CRM Online
|
N/A |
If you're enrolled in Microsoft
Services Premier Support: | | |
If you're enrolled in Microsoft
Software Assurance: |
N/A |
Call 1-800-936-4900 in the US or Canada
|
If you're enrolled in a Dynamics service plan: | | |
If you're not enrolled in any
of the above service plans or
your service plan does not
include support: |
N/A |
Call 1-800-936-4900 in the US or Canada
|
Partners: | | |
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Support Lifecycle?
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