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North America Support Hours for Fall/Winter 2017-2018

Last Modified Tuesday, November 14, 2017
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Microsoft support hours for Microsoft Dynamics holidays.​​​

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Microsoft Dy​n​​​​​​amics Support business hours are:

  • Monday - Friday, 8 a.m. - 8 p.m. Central time


T​he support hours for Microsoft Dynamics teams will be affected by the following holidays.  All of the times listed are Central time.

  • ​These hours do not apply to the 24x7 severity level 1, A or system down requests.

Event/​H​o​​​li​​day

Day​

D​ate

Support Hours

Thanksgiving​

Wednesday​

November 22​

8 a.m. - 8 p.m. (Normal Business Hours)

 

Thursday

November 23

Closed

 

Friday

November 24

Closed





Company Wide Meeting

Friday

December 15​

8 a.m. - 11:30 a.m. (Emergency support from 11:30 a.m. - 8 p.m.)





Christmas

Monday

December 25​

Closed​​

Tuesday

December 26

Closed​​





 ​New Year's​

Friday

December 29​

8 a.m. - 8 p.m. (Normal Business Hours)​


Monday

January 1​​

Closed​





Martin Luther King Jr. Day​

Monday

January 15​

Closed​





 ​President's Day

Monday

February 19​

Closed​

​​​​​​

Whenever you have a support question, use CustomerSour​​ce​ as a way to find the technical information you need.  Features such as Knowledge Base, Technical FAQ and Discussion forums are available 24 hours a day, seven days a week.

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