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Microsoft Dynamics AX - A Cost Price for Service Item in Item Master

Last Modified Monday, January 11, 2016
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If you use a Service Item, you should always ​maintain a cost price for this Service Item in the Item Master.

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For more information please consider the below scenario:

  1. Create a purchase order. Then use a delivery note to update it.

  2. Then enter a negative quantity for a purchase order to return some quantity.

  3. If it's a normal Inventor Item (not a Service Item), a negative quantity means it's deducted from the stock, then the system will use the current On-hand running average cost as the transaction cost.  You can find the running average cost by going to Inventory Management, then choose Item Details if you are on Microsoft Dynamics AX 2009 or choose Items if you are on version 4.0, highlight the item, choose the On-hand button, then click on the On-hand tab.  The running average cost price is located in the Cost price field.

  4. If you use a Service Item, there is no On-hand or running average cost being tracked.  When you enter a negative quantity for a purchase order to enter a return, the system is designed to use cost price from the item as the transaction cost.  The cost price can be found by going to Inventory Management, then choose Item Details if you are on Microsoft Dynamics AX 2009 or choose Items if you are on version 4.0, click on the Price/Discount tab, then view the Base cost price field.

  5. If you do not enter the cost price for this service item, then the cost of return transaction will be zero, and there will be no financial voucher created.

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AX 2009;AX 4.0
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