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Microsoft Dynamics Lifecycle Services
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Service Plans

Last Modified Tuesday, July 3, 2018
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Microsoft stands by its customers at every stage of their lifecycle. 

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​As a partner, you know just how critical a service plan is to the success of your customers – it gives them access to new version rights, updates, CustomerSource, investment protection, support resources, e-learning and much more. All of these benefits combined, help your customers maximize their solution value, increase their productivity, and protect their investment.

Service and Support Plan Options

Microsoft Dynamics Service Plans for On-Premises​

   Service Plan Value Presentation - Customer Ready 
   Customer Benefits Quick Start Guide
   Enhancement Plan Datasheet 
   Advantage Plan Datasheet  
   Advantage Plus Plan Datasheet
   Service and Support Plan Comparison​

Microsoft Volume Licensing Software Assurance

​   Microsoft Software Assurance ​​

Microsoft Dynamics 365 Services Support​

   Microsoft Dynamics 365 Support Benefit Quick Start Guide​​
   Microsoft Dynamics 365 Support Deck- Customer Version 
   Microsoft Dynamics 365 Subscription Support Datasheet
   Microsoft Dynamics 365 Enhanced Support Datasheet 
   Microsoft Dynamics 365 Professional Direct Support Datasheet 
   Microsoft Dynam​ics 365 Support Plan Comparison​​

Microsoft Services Premier Support

​   Premier Support 

Additional Resources

Enhancement Plan Opportunity Report​

Microsoft Dynamics 365 Support

News and Events

Mainstream Support for Dynamics AX 2009 has been Extended

Microsoft Dynamics CRM 4.0 Support Lifecycle Announcement​​​

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