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Leveraging the Use of Case Management throughout Your Organization Presentation

BRK341 - Tech Conference 2012, InformationSource
Last Modified Saturday, September 6, 2014
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Administrators can define case processes and responsibilities to guide the user through case resolution. Together with features such as knowledge articles, enables users to find the information they need to assist in case resolution.
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AX 2012
GP0|#ec10d6bd-4bd4-4887-a0da-88f3cb9bf930;L0|#0ec10d6bd-4bd4-4887-a0da-88f3cb9bf930|Sales, Marketing and Customer service;GTSet|#11ba51b0-aba4-44ec-910a-aa518bd035fc