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Microsoft Electronic Services Agreement (MESA) and Microsoft Dynamics Customer Services GuideNews ​The Microsoft Electronic Services Agreement (MESA) governs your use of Microsoft Dynamics Service Plans and the Guide will help you understand the benefits and policies surrounding Microsoft Dynamics Service Plans. In addition, we’ve included the most commonly asked questions customers want to know about their benefits.​​Microsoft Electronic Services Agreement (MESA) and Microsoft Dynamics Customer Services Guidehttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/MESA-and-MSDYN-Service-Plans-Customer-Services-Guide3/12/2020 8:55:37 PM0140247The Microsoft Electronic Services Agreement (MESA) governs your use of Microsoft Dynamics Service Plans and the Guide will help you understand the benefits and policies aspx4https://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cMESA-and-MSDYN-Service-Plans-Customer-Services-Guidehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites
Service PlansNews ​ ​ Microsoft stands by its customers at every stage of their lifecycle. Service Planshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/Service-Plans1/14/2020 9:56:32 PM048155Customer Services Guide and MESA Customer Services Guide and MESA Purple-2c Get Trained – Access E-Learning Get aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cService-Planshttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites
Microsoft Dynamics Academic Alliance Product ResourcesNews ​Product Resources Microsoft Dynamics Academic Alliance Product Resourceshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ProductResources10/31/2019 3:08:02 PM032397Program Overview Program Overview Blue-1a Product Resources Product Resources Blue-1a aspx5https://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cProductResourceshttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites0
Transactional Changes Coming to CustomerSourceNews ​ On October 23, 2019 a new link called CustomerSource (Center) will be added to the CustomerSource Home Page, under the News & Events section, and under the individual's user profile. Transactional Changes Coming to CustomerSourcehttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ChangesToCustomerSource10/23/2019 3:40:13 PM0155846On October 23, 2019 a new link called CustomerSource (Center) will be added to the CustomerSource Home Page, under the News & Events section, and under the individual's user aspx7https://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cChangesToCustomerSourcehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Forecaster Discontinuation Notice for Microsoft Dynamics GPNews ​With the release of Microsoft Dynamics GP 2016, Microsoft Forecaster will not be available or supported for new Microsoft Dynamics GP 2016 customers. Microsoft Forecaster Discontinuation Notice for Microsoft Dynamics GPhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ForecasterDiscontinuationNoticeGP8/12/2019 3:54:06 PM0174146With the release of Microsoft Dynamics GP 2016, Microsoft Forecaster will not be available or supported for new Microsoft Dynamics GP 2016 customers There will be no PLP reduction aspx4https://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cForecasterDiscontinuationNoticeGPhttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Business Applications Academic CommunityNews The Microsoft Business Applications Academic Community works with institutions of higher education worldwide, helping them use Microsoft Business Applications in their curriculum . Microsoft Business Applications Academic Communityhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ProgramInformationProductResources4/29/2019 6:18:25 PM0155856Microsoft Business Applications Academic Community Microsoft Dynamics Academic Alliance Home Blue-1a Curriculum and ELearning aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cProgramInformationProductResourceshttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites0
Notice of End of Use of Credit Card Payments for Support IncidentsNews ​​Dynamics Technical Support will no longer accept credit card payment for support incidents over the phone after the December 31, 2018 date.​ Notice of End of Use of Credit Card Payments for Support Incidentshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/creditcardpaymentphone12/11/2018 8:21:59 PM0155837Dynamics Technical Support will no longer accept credit card payment for support incidents over the phone after the December 31, 2018 date Please log into the assisted support aspx3https://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13ccreditcardpaymentphonehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Dynamics RMS Connector Tool for Microsoft Dynamics GP Discontinuation AnnouncementNews ​The Microsoft Dynamics RMS 2.0 CU5 Connector Tool for Microsoft Dynamics GP 2013 R2 will no longer be offered by Microsoft effective with the Microsoft Dynamics GP 2013 R2 release, June 2, 2014 and beyond.Microsoft Dynamics RMS Connector Tool for Microsoft Dynamics GP Discontinuation Announcementhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/msdrmsgpdiscannmt9/14/2018 5:59:42 PM0155852The Microsoft Dynamics RMS 2.0 CU5 Connector Tool for Microsoft Dynamics GP 2013 R2 will no longer be offered by Microsoft effective with the Microsoft Dynamics GP 2013 R2 release aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cmsdrmsgpdiscannmthttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Mainstream Support for Dynamics AX 2009 has been ExtendedEvents ​Mainstream support for Dynamics AX 2009 has been extended to October 9, 2018. Mainstream Support for Dynamics AX 2009 has been Extendedhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/events/mainstreamsupportdynamicsAX2009extended3/20/2018 9:21:46 PM0155850Mainstream support for Dynamics AX 2009 has been extended to October 9, 2018 Previously, mainstream support for AX 2009 was scheduled to end on April 10, 2018 aspx2https://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#7ed577a6-794e-4956-a2eb-fb7d91702682;L0|#07ed577a6-794e-4956-a2eb-fb7d91702682|Events;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cmainstreamsupportdynamicsAX2009extendedhttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Professional Direct Support for Microsoft Online ServicesNews ​ ​Professional Direct Support for Microsoft Online Serviceshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ProfessionalDirectSupportforMicrosoftOnlineServices3/20/2018 8:21:34 PM0155855 Support Admins, have your account details ready when you call Professional Direct Support In the United States, call 1 866 270 5942 In the United Kingdom, call 0800 783 9498 aspx3https://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cProfessionalDirectSupportforMicrosoftOnlineServiceshttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0