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Update about technical support for Dynamics partners and customers effective October 1News ​ Microsoft is updating the technical support experience for Dynamics customers. Update about technical support for Dynamics partners and customers effective October 1https://mbs.microsoft.com/customersource/Global/news-events/news-events/news/TechnicalSupport_UpdateOct18/17/2020 4:55:50 PM0110279Microsoft is updating the technical support experience for Dynamics customers As part of this change, we will remove the ability to create and view technical support requests in aspx4https://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cTechnicalSupport_UpdateOct1https://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
How to link a new email account to CustomerSourceNews ​Follow the steps below to link a new email account to CustomerSource. How to link a new email account to CustomerSourcehttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/New_Email_Account_CS8/5/2020 7:20:13 PM077647Follow the steps below to link a new email account to CustomerSource Log into CustomerSource with your old account Click Welcome User and then click Sign In It will be used as your aspx4https://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cNew_Email_Account_CShttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Electronic Services Agreement (MESA) and Microsoft Dynamics Customer Services GuideNews ​The Microsoft Electronic Services Agreement (MESA) governs your use of Microsoft Dynamics Service Plans and the Guide will help you understand the benefits and policies surrounding Microsoft Dynamics Service Plans. In addition, we’ve included the most commonly asked questions customers want to know about their benefits.​​Microsoft Electronic Services Agreement (MESA) and Microsoft Dynamics Customer Services Guidehttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/MESA-and-MSDYN-Service-Plans-Customer-Services-Guide3/12/2020 8:55:37 PM0176303The Microsoft Electronic Services Agreement (MESA) governs your use of Microsoft Dynamics Service Plans and the Guide will help you understand the benefits and policies aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cMESA-and-MSDYN-Service-Plans-Customer-Services-Guidehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites
Service PlansNews ​ ​ Microsoft stands by its customers at every stage of their lifecycle. Service Planshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/Service-Plans1/14/2020 9:56:32 PM0176309Customer Services Guide and MESA Customer Services Guide and MESA Purple-2c Get Trained – Access E-Learning Get aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cService-Planshttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites
Microsoft Dynamics Academic Alliance Product ResourcesNews ​Product Resources Microsoft Dynamics Academic Alliance Product Resourceshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ProductResources10/31/2019 3:08:02 PM0176305Program Overview Program Overview Blue-1a Product Resources Product Resources Blue-1a aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cProductResourceshttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites0
Transactional Changes Coming to CustomerSourceNews ​ On October 23, 2019 a new link called CustomerSource (Center) will be added to the CustomerSource Home Page, under the News & Events section, and under the individual's user profile. Transactional Changes Coming to CustomerSourcehttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ChangesToCustomerSource10/23/2019 3:40:13 PM0176293On October 23, 2019 a new link called CustomerSource (Center) will be added to the CustomerSource Home Page, under the News & Events section, and under the individual's user aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cChangesToCustomerSourcehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Forecaster Discontinuation Notice for Microsoft Dynamics GPNews ​With the release of Microsoft Dynamics GP 2016, Microsoft Forecaster will not be available or supported for new Microsoft Dynamics GP 2016 customers. Microsoft Forecaster Discontinuation Notice for Microsoft Dynamics GPhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ForecasterDiscontinuationNoticeGP8/12/2019 3:54:06 PM0176299With the release of Microsoft Dynamics GP 2016, Microsoft Forecaster will not be available or supported for new Microsoft Dynamics GP 2016 customers There will be no PLP reduction aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cForecasterDiscontinuationNoticeGPhttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Notice of End of Use of Credit Card Payments for Support IncidentsNews ​​Dynamics Technical Support will no longer accept credit card payment for support incidents over the phone after the December 31, 2018 date.​ Notice of End of Use of Credit Card Payments for Support Incidentshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/creditcardpaymentphone12/11/2018 8:21:59 PM0176294Dynamics Technical Support will no longer accept credit card payment for support incidents over the phone after the December 31, 2018 date Please log into the assisted support aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13ccreditcardpaymentphonehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Dynamics RMS Connector Tool for Microsoft Dynamics GP Discontinuation AnnouncementNews ​The Microsoft Dynamics RMS 2.0 CU5 Connector Tool for Microsoft Dynamics GP 2013 R2 will no longer be offered by Microsoft effective with the Microsoft Dynamics GP 2013 R2 release, June 2, 2014 and beyond.Microsoft Dynamics RMS Connector Tool for Microsoft Dynamics GP Discontinuation Announcementhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/msdrmsgpdiscannmt9/14/2018 5:59:42 PM0176304The Microsoft Dynamics RMS 2.0 CU5 Connector Tool for Microsoft Dynamics GP 2013 R2 will no longer be offered by Microsoft effective with the Microsoft Dynamics GP 2013 R2 release aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cmsdrmsgpdiscannmthttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Mainstream Support for Dynamics AX 2009 has been ExtendedEvents ​Mainstream support for Dynamics AX 2009 has been extended to October 9, 2018. Mainstream Support for Dynamics AX 2009 has been Extendedhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/events/mainstreamsupportdynamicsAX2009extended3/20/2018 9:21:46 PM0176302Mainstream support for Dynamics AX 2009 has been extended to October 9, 2018 Previously, mainstream support for AX 2009 was scheduled to end on April 10, 2018 aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#7ed577a6-794e-4956-a2eb-fb7d91702682;L0|#07ed577a6-794e-4956-a2eb-fb7d91702682|Events;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cmainstreamsupportdynamicsAX2009extendedhttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Professional Direct Support for Microsoft Online ServicesNews ​ ​Professional Direct Support for Microsoft Online Serviceshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ProfessionalDirectSupportforMicrosoftOnlineServices3/20/2018 8:21:34 PM0176306 Support Admins, have your account details ready when you call Professional Direct Support In the United States, call 1 866 270 5942 In the United Kingdom, call 0800 783 9498 aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cProfessionalDirectSupportforMicrosoftOnlineServiceshttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Вопросы и ответы по доступу к веб-узлу CustomerSourceNewsВеб-узел CustomerSource предоставляет пользователям доступ к таким ресурсам, как средства самостоятельного устранения неполадок, обновления продукта, группы новостей, обучение, документация и информационные бюллетени в сети. Эти ресурсы помогают пользователям оптимизировать эффективность использования продукта Microsoft Dynamics. К веб-узлу CustomerSource имеют доступ заказчики, участвующие в плане повышения эффективности или в плане поддержки. В этом документе рассмотрены ответы на наиболее часто возникающие вопросы, относящиеся к использованию службы Passport, которая поддерживается веб-узлом CustomerSource.Вопросы и ответы по доступу к веб-узлу CustomerSourcehttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/CustomerSourceAccess_FAQ_ru2/5/2014 4:00:07 PM0176297Вопросы и ответы по доступу к веб-узлу CustomerSource 35 КБ Файл Adobe Acrobat (по-английски CustomerSource предоставляет пользователям доступ к таким ресурсам, как средства aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cCustomerSourceAccess_FAQ_ruhttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites
マイクロソフト サポート ライフサイクル ポリシーによる長期的な展望に立った有効なサポートの可用性News サポート ライフサイクル ポリシーは、 MicrosoftDynamics および関連製品の現行バージョンのリリースと将来のリリースで有効です。 マイクロソフト サポート ライフサイクル ポリシーによる長期的な展望に立った有効なサポートの可用性https://mbs.microsoft.com/customersource/Global/news-events/news-events/news/SupportLifecyclePolicy_jpn2/5/2014 3:59:52 PM0176310サポート ライフサイクル ポリシーは、MicrosoftDynamics および関連製品の現行バージョンのリリースと将来のリリースで有効です Microsoft Dynamics のサポート ライフサイクル ポリシー このポリシーは、長期にわたるお客様からの、明確で一貫性のある製品サポート情報を望む声に応えて作成されました このポリシーにより、お客様および aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cSupportLifecyclePolicy_jpnhttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites
組織内のユーザーを CustomerSource へ招待するNewsCustomerSource へのアクセス設定は簡単です。新しいユーザーの皆様にも非常に有効にご利用いただけます。 ここでは、組織内のユーザーをこのリソース豊富な価値あるオンラインへとご招待し、アクセスする方法について説明します。組織内のユーザーを CustomerSource へ招待するhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/invite_csusers_jpn2/5/2014 3:59:47 PM0176301 へのアクセス設定は簡単です 新しいユーザーの皆様にも非常に有効にご利用いただけます ここでは、組織内のユーザーをこのリソース豊富な価値あるオンラインへとご招待し、アクセスする方法について説明します 組織内の各ユーザーに、より豊富な情報や、より高い生産性および個人の効率性を持ってもらいたいとお考えの場合、 CustomerSource へユーザーを招待すると aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cinvite_csusers_jpnhttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites
CustomerSource へのアクセスについてよく寄せられる質問News CustomerSource では、セルフヘルプ ツール、製品の更新プログラム、ニュースグループ、トレーニング、ドキュメント、およびオンライン ニュースレターにアクセスすることで、 Microsoft Dynamics 製品を活用できます。 拡張計画またはサポート計画をご利用のお客様は、 CustomerSource にアクセスできます。このドキュメントでは、 CustomerSource で Passport を利用する際の一般的な質問とその回答を示します。 CustomerSource へのアクセスについてよく寄せられる質問https://mbs.microsoft.com/customersource/Global/news-events/news-events/news/CustomerSourceAccess_FAQ_jpn2/5/2014 3:59:45 PM0176296CustomerSource のアクセスに関する FAQ 35 KB Adobe Acrobat (英語 CustomerSource では、セルフヘルプ ツール、製品の更新プログラム、ニュースグループ、トレーニング、ドキュメント、およびオンライン ニュースレターにアクセスすることで、Microsoft Dynamics 製品を活用できます aspxhttps://mbsauthor.partners.extranet.microsoft.com/sites/CS/global/News/Pages/Forms/All Documents.aspxhtml aspxFalseaspxGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cCustomerSourceAccess_FAQ_jpnhttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites