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Update about technical support for Dynamics partners and customers effective October 1Update about technical support for Dynamics partners and customers effective October 1https://mbs.microsoft.com/customersource/Global/news-events/news-events/news/TechnicalSupport_UpdateOct1 ​ Microsoft is updating the technical support experience for Dynamics customers. NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cTechnicalSupport_UpdateOct1https://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
How to link a new email account to CustomerSourceHow to link a new email account to CustomerSourcehttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/New_Email_Account_CS ​Follow the steps below to link a new email account to CustomerSource. NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cNew_Email_Account_CShttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Electronic Services Agreement (MESA) and Microsoft Dynamics Customer Services GuideMicrosoft Electronic Services Agreement (MESA) and Microsoft Dynamics Customer Services Guidehttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/MESA-and-MSDYN-Service-Plans-Customer-Services-Guide ​The Microsoft Electronic Services Agreement (MESA) governs your use of Microsoft Dynamics Service Plans and the Guide will help you understand the benefits and policies surrounding Microsoft Dynamics Service Plans. In addition, we’ve included the most commonly asked questions customers want to know about their benefits.​​NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cMESA-and-MSDYN-Service-Plans-Customer-Services-Guidehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites
Service PlansService Planshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/Service-Plans ​ ​ Microsoft stands by its customers at every stage of their lifecycle. NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cService-Planshttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites
Microsoft Dynamics Academic Alliance Product ResourcesMicrosoft Dynamics Academic Alliance Product Resourceshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ProductResources ​Product Resources NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cProductResourceshttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites0
Transactional Changes Coming to CustomerSourceTransactional Changes Coming to CustomerSourcehttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ChangesToCustomerSource ​ On October 23, 2019 a new link called CustomerSource (Center) will be added to the CustomerSource Home Page, under the News & Events section, and under the individual's user profile. NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cChangesToCustomerSourcehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Forecaster Discontinuation Notice for Microsoft Dynamics GPMicrosoft Forecaster Discontinuation Notice for Microsoft Dynamics GPhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ForecasterDiscontinuationNoticeGP ​With the release of Microsoft Dynamics GP 2016, Microsoft Forecaster will not be available or supported for new Microsoft Dynamics GP 2016 customers. NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cForecasterDiscontinuationNoticeGPhttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Notice of End of Use of Credit Card Payments for Support IncidentsNotice of End of Use of Credit Card Payments for Support Incidentshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/creditcardpaymentphone ​​Dynamics Technical Support will no longer accept credit card payment for support incidents over the phone after the December 31, 2018 date.​ NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13ccreditcardpaymentphonehttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Microsoft Dynamics RMS Connector Tool for Microsoft Dynamics GP Discontinuation AnnouncementMicrosoft Dynamics RMS Connector Tool for Microsoft Dynamics GP Discontinuation Announcementhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/msdrmsgpdiscannmt ​The Microsoft Dynamics RMS 2.0 CU5 Connector Tool for Microsoft Dynamics GP 2013 R2 will no longer be offered by Microsoft effective with the Microsoft Dynamics GP 2013 R2 release, June 2, 2014 and beyond.NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cmsdrmsgpdiscannmthttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Mainstream Support for Dynamics AX 2009 has been ExtendedMainstream Support for Dynamics AX 2009 has been Extendedhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/events/mainstreamsupportdynamicsAX2009extended ​Mainstream support for Dynamics AX 2009 has been extended to October 9, 2018. EventsGP0|#7ed577a6-794e-4956-a2eb-fb7d91702682;L0|#07ed577a6-794e-4956-a2eb-fb7d91702682|Events;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cmainstreamsupportdynamicsAX2009extendedhttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Professional Direct Support for Microsoft Online ServicesProfessional Direct Support for Microsoft Online Serviceshttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/ProfessionalDirectSupportforMicrosoftOnlineServices ​ ​NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cProfessionalDirectSupportforMicrosoftOnlineServiceshttps://mbsauthor.partners.extranet.microsoft.com/sites/csYesLocal SharePoint sites0
Вопросы и ответы по доступу к веб-узлу CustomerSourceВопросы и ответы по доступу к веб-узлу CustomerSourcehttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/CustomerSourceAccess_FAQ_ruВеб-узел CustomerSource предоставляет пользователям доступ к таким ресурсам, как средства самостоятельного устранения неполадок, обновления продукта, группы новостей, обучение, документация и информационные бюллетени в сети. Эти ресурсы помогают пользователям оптимизировать эффективность использования продукта Microsoft Dynamics. К веб-узлу CustomerSource имеют доступ заказчики, участвующие в плане повышения эффективности или в плане поддержки. В этом документе рассмотрены ответы на наиболее часто возникающие вопросы, относящиеся к использованию службы Passport, которая поддерживается веб-узлом CustomerSource.NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cCustomerSourceAccess_FAQ_ruhttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites
マイクロソフト サポート ライフサイクル ポリシーによる長期的な展望に立った有効なサポートの可用性マイクロソフト サポート ライフサイクル ポリシーによる長期的な展望に立った有効なサポートの可用性https://mbs.microsoft.com/customersource/Global/news-events/news-events/news/SupportLifecyclePolicy_jpn サポート ライフサイクル ポリシーは、 MicrosoftDynamics および関連製品の現行バージョンのリリースと将来のリリースで有効です。 NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cSupportLifecyclePolicy_jpnhttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites
組織内のユーザーを CustomerSource へ招待する組織内のユーザーを CustomerSource へ招待するhttps://mbs.microsoft.com/customersource/Global/news-events/news-events/news/invite_csusers_jpnCustomerSource へのアクセス設定は簡単です。新しいユーザーの皆様にも非常に有効にご利用いただけます。 ここでは、組織内のユーザーをこのリソース豊富な価値あるオンラインへとご招待し、アクセスする方法について説明します。NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cinvite_csusers_jpnhttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites
CustomerSource へのアクセスについてよく寄せられる質問CustomerSource へのアクセスについてよく寄せられる質問https://mbs.microsoft.com/customersource/Global/news-events/news-events/news/CustomerSourceAccess_FAQ_jpn CustomerSource では、セルフヘルプ ツール、製品の更新プログラム、ニュースグループ、トレーニング、ドキュメント、およびオンライン ニュースレターにアクセスすることで、 Microsoft Dynamics 製品を活用できます。 拡張計画またはサポート計画をご利用のお客様は、 CustomerSource にアクセスできます。このドキュメントでは、 CustomerSource で Passport を利用する際の一般的な質問とその回答を示します。 NewsGP0|#9976fee0-72ca-4c8f-9981-48cea8e60c61;L0|#09976fee0-72ca-4c8f-9981-48cea8e60c61|News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#7caec76c-1105-4c33-b572-7c5eb712a3c8;GPP|#cdfade37-5562-4d72-84f0-aa62bd64e13cCustomerSourceAccess_FAQ_jpnhttps://mbsauthor.partners.extranet.microsoft.com/sites/csNoLocal SharePoint sites