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Support Boundaries for Microsoft Dynamics AX – AmericasSupport News ​This page outlines the support boundaries for Microsoft Dynamics AX for the Americas regions. Please review the below scenarios to understand how each will be handled by the Microsoft Dynamics AX technical support teams in the Americas.Support Boundaries for Microsoft Dynamics AX – Americashttps://mbs.microsoft.com/customersource/Global/AX/support/support-news/MSDAXSupboundariesAmericas5/8/2018 6:56:43 PM076559This page outlines the support boundaries for Microsoft Dynamics AX for the Americas regions Please review the below scenarios to understand how each will be handled by the aspx69http://mbsauthor.partners.extranet.microsoft.com/sites/CSAX/global/Support/Pages/Forms/All Documents.aspxhtmlFalseaspxGP0|#1b9ff137-b1a7-41b9-aae5-df0af9fb333d;L0|#01b9ff137-b1a7-41b9-aae5-df0af9fb333d|Support News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#02b17d1e-6215-4e30-9035-1a7acd4667eeMSDAXSupboundariesAmericashttp://mbsauthor.partners.extranet.microsoft.com/sites/csaxYesLocal SharePoint sites0
Microsoft Dynamics Localization Portal - Microsoft Dynamics AXSupport News​This Microsoft Dynamics Localization portal provides channel partners and customers with country-specific information about localization features for Microsoft Dynamics AX, including regulatory features, documentation, certifications and information for country-related ISV solutions. Microsoft Dynamics Localization Portal - Microsoft Dynamics AXhttps://mbs.microsoft.com/customersource/Global/AX/support/support-news/GFMLocalizationPortalMC5/7/2018 5:45:41 PM076578AX Localization information is also available in interactive search format through Lifecycle Services (LCS Localization information published through LCS Issue aspx576http://mbsauthor.partners.extranet.microsoft.com/sites/CSAX/global/Support/Pages/Forms/All Documents.aspxhtmlFalseaspxGP0|#1b9ff137-b1a7-41b9-aae5-df0af9fb333d;L0|#01b9ff137-b1a7-41b9-aae5-df0af9fb333d|Support News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#02b17d1e-6215-4e30-9035-1a7acd4667eeGFMLocalizationPortalMChttp://mbsauthor.partners.extranet.microsoft.com/sites/csaxYesLocal SharePoint sites0
Integrating Microsoft Dynamics AX for Retail POS with fiscal printers for RussiaSupport NewsThis document contains the developer’s guide for integrating the Microsoft Dynamics AX for Retail POS application with fiscal printers for Russia. Integrating Microsoft Dynamics AX for Retail POS with fiscal printers for Russiahttps://mbs.microsoft.com/customersource/Global/AX/support/support-news/IntegratingMSDYNAXforPOSprintersRussia5/4/2018 6:16:17 PM076581Microsoft Dynamics AX Retail POS fiscal printer intergration developer guide for Russia - .pdf 1.34 MB This document contains the developer’s guide for integrating the Microsoft aspx132http://mbsauthor.partners.extranet.microsoft.com/sites/CSAX/global/Support/Pages/Forms/All Documents.aspxhtmlFalseaspxGP0|#1b9ff137-b1a7-41b9-aae5-df0af9fb333d;L0|#01b9ff137-b1a7-41b9-aae5-df0af9fb333d|Support News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#02b17d1e-6215-4e30-9035-1a7acd4667eeIntegratingMSDYNAXforPOSprintersRussiahttp://mbsauthor.partners.extranet.microsoft.com/sites/csaxYesLocal SharePoint sites0
Microsoft Dynamics Technical Support NumbersSupport News​Contact Microsoft Dynamics technical support. Microsoft Dynamics Technical Support Numbershttps://mbs.microsoft.com/customersource/Global/AX/support/support-news/global_support_contacts_eng4/30/2018 7:29:05 PM076579Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Small Business Financials, and Microsoft Dynamics SL Microsoft Dynamics CRM Microsoft Dynamics aspx121http://mbsauthor.partners.extranet.microsoft.com/sites/CSAX/global/Support/Pages/Forms/All Documents.aspxhtmlFalseaspxGP0|#1b9ff137-b1a7-41b9-aae5-df0af9fb333d;L0|#01b9ff137-b1a7-41b9-aae5-df0af9fb333d|Support News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#02b17d1e-6215-4e30-9035-1a7acd4667eeglobal_support_contacts_enghttp://mbsauthor.partners.extranet.microsoft.com/sites/csaxNoLocal SharePoint sites0
New Incident Management System - MSSolveSupport NewsIncident Deduction Policy Change *Please note that the incident deduction policy has changed. Your incidents will now be deducted from your account upon closure of the incident. Previously, the incident had been deducted at the time of incident submission.​ New Incident Management System - MSSolvehttps://mbs.microsoft.com/customersource/Global/AX/support/support-news/MD_MSSOLVE_Information4/30/2018 6:26:30 PM076585Incident Deduction Policy Change *Please note that the incident deduction policy has changed Your incidents will now be deducted from your account upon closure of the aspx685http://mbsauthor.partners.extranet.microsoft.com/sites/CSAX/global/Support/Pages/Forms/All Documents.aspxhtmlFalseaspxGP0|#1b9ff137-b1a7-41b9-aae5-df0af9fb333d;L0|#01b9ff137-b1a7-41b9-aae5-df0af9fb333d|Support News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#02b17d1e-6215-4e30-9035-1a7acd4667eeMD_MSSOLVE_Informationhttp://mbsauthor.partners.extranet.microsoft.com/sites/csaxNoLocal SharePoint sites0
Microsoft Dynamics AX 2012 R3 Support Extension AnnouncementSupport News ​Microsoft is pleased to announce the extension of mainstream and extended support for Microsoft Dynamics AX 2012 R3. Microsoft Dynamics AX 2012 R3 Support Extension Announcementhttps://mbs.microsoft.com/customersource/Global/AX/support/support-news/msdax2012r3suppexannmt4/30/2018 3:59:38 PM076558Microsoft is pleased to announce the extension of mainstream and extended support for Microsoft Dynamics AX 2012 R3 View this PDF version to find more information about this aspx1275http://mbsauthor.partners.extranet.microsoft.com/sites/CSAX/global/Support/Pages/Forms/All Documents.aspxhtmlFalseaspxGP0|#1b9ff137-b1a7-41b9-aae5-df0af9fb333d;L0|#01b9ff137-b1a7-41b9-aae5-df0af9fb333d|Support News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#02b17d1e-6215-4e30-9035-1a7acd4667eemsdax2012r3suppexannmthttp://mbsauthor.partners.extranet.microsoft.com/sites/csaxYesLocal SharePoint sites0
Manage Partner of Record Change Requests OnlineSupport News ​Change is inevitable… luckily making a Partner change is now something simple you can do right online.Manage Partner of Record Change Requests Onlinehttps://mbs.microsoft.com/customersource/Global/AX/support/support-news/MSDYN_ManagePartnerofRecordChangeRequestsOnline_CS8/7/2017 4:13:17 PM076560Customer Training Deck - English 2.05 MB - PPTX Customer Training Deck - Brazilian Portuguese 1.82 MB - PPTX Customer Training Deck - Danish 1.97 MB - PPTX p>

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aspx335http://mbsauthor.partners.extranet.microsoft.com/sites/CSAX/global/Support/Pages/Forms/All Documents.aspxhtmlFalseaspxGP0|#1b9ff137-b1a7-41b9-aae5-df0af9fb333d;L0|#01b9ff137-b1a7-41b9-aae5-df0af9fb333d|Support News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#02b17d1e-6215-4e30-9035-1a7acd4667eeMSDYN_ManagePartnerofRecordChangeRequestsOnline_CShttp://mbsauthor.partners.extranet.microsoft.com/sites/csaxNoLocal SharePoint sites0
What is the Difference between Advisory Services and a Technical Support Incident?Support News Microsoft Dynamics Advisory ServicesWhat is the Difference between Advisory Services and a Technical Support Incident?https://mbs.microsoft.com/customersource/Global/AX/support/support-news/AdvisoryServicesTechSupportDiff3/30/2017 7:32:57 PM076608Support incidents can be used for problems with specific symptoms encountered while using Microsoft Dynamics products, where there is a reasonable expectation that the problems aspx131http://mbsauthor.partners.extranet.microsoft.com/sites/CSAX/global/Support/Pages/Forms/All Documents.aspxhtmlFalseaspxGP0|#1b9ff137-b1a7-41b9-aae5-df0af9fb333d;L0|#01b9ff137-b1a7-41b9-aae5-df0af9fb333d|Support News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#02b17d1e-6215-4e30-9035-1a7acd4667eeAdvisoryServicesTechSupportDiffhttp://mbsauthor.partners.extranet.microsoft.com/sites/csaxNoLocal SharePoint sites
Customer Support Solution CenterSupport NewsFind assistance for technical questions on our products, including installation, configuration, and break/fix incidents. Search self-help content, engage in communities of your peers, MVPs and Microsoft engineers or contact a Microsoft support engineer to assist you in finding answers.Customer Support Solution Centerhttps://mbs.microsoft.com/customersource/Global/AX/support/support-news/default2/21/2014 6:51:55 AM076577 assistance for technical questions on our products, including installation, configuration, and break/fix incidents Search self-help content, engage in communities of your peers aspx61http://mbsauthor.partners.extranet.microsoft.com/sites/CSAX/global/Support/Pages/Forms/All Documents.aspxhtmlFalseaspxGP0|#1b9ff137-b1a7-41b9-aae5-df0af9fb333d;L0|#01b9ff137-b1a7-41b9-aae5-df0af9fb333d|Support News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#02b17d1e-6215-4e30-9035-1a7acd4667eedefaulthttp://mbsauthor.partners.extranet.microsoft.com/sites/csaxNoLocal SharePoint sites0
Accessing Microsoft Services Premier Support Benefits Support News Microsoft Dynamics customers who enroll in Microsoft Services Premier Support have access to complete, end-to-end vendor services for the entire Microsoft environment—from databases and desktops to servers and business applications. Accessing Microsoft Services Premier Support Benefits https://mbs.microsoft.com/customersource/Global/AX/support/support-news/Accessing_Microsoft_Services_Premier_Support_Benefits12/24/2013 3:37:03 PM076607Microsoft Dynamics customers who enroll in Microsoft Services Premier Support have access to complete, end-to-end vendor services for the entire Microsoft environment—from aspx51http://mbsauthor.partners.extranet.microsoft.com/sites/CSAX/global/Support/Pages/Forms/All Documents.aspxhtmlFalseaspxGP0|#1b9ff137-b1a7-41b9-aae5-df0af9fb333d;L0|#01b9ff137-b1a7-41b9-aae5-df0af9fb333d|Support News;GTSet|#90d155ee-d077-42cd-89d3-be9eb2577329;GPP|#02b17d1e-6215-4e30-9035-1a7acd4667eeAccessing_Microsoft_Services_Premier_Support_Benefitshttp://mbsauthor.partners.extranet.microsoft.com/sites/csaxNoLocal SharePoint sites0