https://mbs.microsoft.comMicrosoft Dynamics RSS Feedhttps://mbs.microsoft.com/customersource/training/trainingmaterials/student/snackls00258.htmThis snack shows how Microsoft Dynamics CRM 2011 service update further improves the Microsoft Dynamics CRM client for Outlook to create an end user experience similar to the web client. Wed, 05 Dec 2012 15:14:19 GMT{99488B97-6BB8-461B-B4F5-49DE6B66F83A}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/snackls00259.htmThis snack explains how activity feeds allows users to stay up to date on the CRM records that are most important to them. Wed, 05 Dec 2012 15:03:18 GMT{BD289C98-19BD-400F-90A9-9C73D22A0253}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/snackls00257.htmThis snack shows how to use chart designer to quickly and efficiently create graphs and charts to monitor business metrics in Microsoft Dynamics CRM 2011 . Wed, 05 Dec 2012 14:49:23 GMT{2465B092-3994-4FF6-8EB7-0EDC6B3A8DCC}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80447.htmThis training provides individuals with the tools and information to help them better understand and identify the features, functionality, and terminology used in Microsoft SharePoint 2010 and Microsoft Dynamics CRM 2011.Mon, 24 Sep 2012 09:07:13 GMT{8EC98975-07AD-4C59-8C65-2A413E2CEF5A}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80446.htmThis training provides individuals with the necessary techniques to plan, develop, apply, and examine administrative tasks within Microsoft Dynamics CRM 2011.Fri, 14 Sep 2012 14:08:59 GMT{4A3D7993-2207-4386-B188-4355E57741B4}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80445.htmThis training, Reporting in Microsoft Dynamics CRM 2011, provides individuals the information to better understand reporting methods along with more advanced reporting features of Microsoft Dynamics CRM 2011.Thu, 08 Mar 2012 10:57:06 GMT{AA6F1A09-AFA8-49FD-A329-86F9EE8A3EA9}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80444.htmThis training provides individuals with tools and information to help them better understand the how processes can be implemented in Microsoft Dynamics CRM 2011Wed, 08 Feb 2012 13:55:00 GMT{AB84097B-ED3E-48ED-A393-3D6CDFAEFFE8}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/coursecrm2011wnsu.htmThis one-day self-study course, What’s New in Microsoft Dynamics CRM November 2011 Service Update, provides students with the tools and information to help them better understand and identify the new and enhanced features of Microsoft Dynamics CRM November 2011 Service Update.Wed, 28 Dec 2011 13:18:10 GMT{79DB8114-3C2B-4B54-B474-52F070BD4338}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80442.htmThis training provides an introduction to Microsoft Dynamics CRM 2011. The training focuses on the user interface and working with the application and provides a foundation for other Microsoft Dynamics CRM 2011 training. The training describes Microsoft Dynamics CRM concepts, the Web interface, the Microsoft Dynamics CRM for Outlook interface, searching, and reporting.Mon, 10 Oct 2011 11:20:51 GMT{77890CD4-CB5A-43D8-BCC9-5C9349EB2DF0}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80295.htmThis training offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM 2011, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides details on the use of a number of Common Platform Operations, on how to query and execute these operations, as well as on developing a concise understanding of business process implementation and workflows. In addition, the training describes the use of Plug-ins, application event programming, client extensions and web resources. Finally, it includes a summary overview of the integration between Windows Azure and Microsoft Dynamics CRM 2011.Mon, 18 Jul 2011 11:36:10 GMT{B92BE455-9C73-4272-859B-71DDDBF69451}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80296.htmThis training covers the installation and configuration of Microsoft Dynamics CRM 2011. The training describes the components used within a Microsoft Dynamics CRM 2011 deployment, installation instructions for the Microsoft Dynamics CRM Server, the E-mail Router, Microsoft Dynamics CRM for Office Outlook, how to configure Claims-based authentication and how to implement an Internet-facing deployment.Fri, 15 Apr 2011 14:46:25 GMT{499F4406-8D86-4BC1-8357-15FD0B06F7AE}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80294.htmThis training describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include Security; creation and configuration of entities; design of forms views and charts; auditing and Solutions. The training describes each topic and how each topic relates to the other topics to produce a full configured, effective solution.Fri, 15 Apr 2011 14:36:30 GMT{FDE684E8-F5C8-49F9-92D4-6404DC9996DB}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80293.htmThis training discusses the scheduling process, scheduling engine, and scheduling service activities in detail since they are key entry points in the scheduling process. It also discusses how to use service scheduling in situations that have complex scheduling requirements.Tue, 05 Apr 2011 10:34:00 GMT{CE154714-B4A9-4319-A833-011FCD214599}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80292.htmThis training introduces Microsoft Dynamics CRM service management functionality and explains how it helps organizations track information about cases, customer complaints or requests, and small projects. You will learn how to use the knowledge base and discusses how organizations can browse, locate, and share information in the repository. It also discusses how to create, manage and use teams and queues in Microsoft Dynamics CRM.Tue, 05 Apr 2011 10:14:34 GMT{6C315E03-A2FF-4D78-9C29-CFB91C94BC6B}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80290.htmThis training introduces you on how to use Microsoft Dynamics CRM to extend the effectiveness of your marketing department and provides context of how to use things such as marketing campaigns, marketing lists, and campaign templates in Microsoft Dynamics CRM. It also discusses the role of campaign activities and marketing lists in campaigns and discusses how to associate sales literature, target products and price lists with marketing campaigns.Tue, 05 Apr 2011 09:47:45 GMT{58B21AC4-FD7A-4523-A98E-07509D9B7809}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80289.htmThis training material, What’s New in Microsoft Dynamics CRM 2011, provides individuals with the tools and information to help them better understand and identify the new and enhanced features of Microsoft Dynamics CRM 2011.Thu, 03 Mar 2011 16:30:00 GMT{A4CAC9CE-4E2B-49D2-9051-979283009FE3}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/snackls00175.htmThis Learning Snack describes the options for managing e-mail in and out of Microsoft Dynamics CRM 4.0 using the e-mail router. The Snack explains how to use the e-mail configuration options, configure the e-mail router for incoming and outgoing e-mail, identify the user steps required to complete configuration, and troubleshoot common e-mail router issues.Thu, 24 Jun 2010 13:30:03 GMT{A223BB70-B936-4EE0-9513-BB5CB51C04A1}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/snackls00179.htmThis Learning Snack gives Microsoft Dynamics CRM 4.0 users an overview of how to configure and use the product catalog. The snack covers the purpose of the product catalog, configuring product catalog components (discount lists, unit groups, price lists, and products) and configuring product pricing for multiple currencies.Mon, 07 Jun 2010 09:29:30 GMT{C96E256F-5E9C-4AF2-A1C5-86BCBF1A3FB2}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/snackls00177.htmThis Learning Snack gives Microsoft Dynamics CRM 4.0 users an overview of the tools available for importing data. The snack explains choosing the appropriate import tool, preparing import files, configuring data maps, maintaining links between record types, and troubleshooting data import failures.Mon, 07 Jun 2010 09:23:36 GMT{1A970F03-2D2F-4C0F-BAA5-53782842C557}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/snackls00176.htmThis Learning Snack provides an overview of the configuration options for deploying Microsoft Dynamics CRM 4.0 in global environments. This Snack explains configuring currency settings, configuring Microsoft Dynamics CRM 4.0 for multiple languages, translating custom entity and attribute names, and configuring sites and fiscal year settings.Mon, 07 Jun 2010 09:12:00 GMT{B91BFF7E-55E8-4365-AC94-5A8A03349F22}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/snackls00174.htmThis Learning Snack gives Microsoft Dynamics CRM 4.0 administrators an overview of the process for making CRM 4.0 accessible over the Internet. The snack explains the purpose of using an Internet Facing Deployment (IFD), choosing the appropriate configuration, configuring an IFD, and troubleshooting an installation of IFD.Mon, 07 Jun 2010 09:05:00 GMT{E9E5327F-31E3-4F3F-8B99-56F6DCB8ACF7}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/snackls00178.htmThis Learning Snack is intended for new or fairly inexperienced users of Microsoft Dynamics CRM 4.0, and provides an overview of the configuration options available for personalizing their Microsoft Dynamics CRM 4.0 experience. The snack shows users how to change the way Microsoft Dynamics CRM 4.0 displays data by using Personal Options, how to configure synchronization with Outlook, how to configure e-mail access settings, and how to view their CRM user record.Thu, 03 Jun 2010 11:29:18 GMT{FA755FB0-91C3-4317-9559-D4E352DB6D23}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course8913.htmThis training, Applications in Microsoft Dynamics CRM 4.0, provides individuals with the necessary tools to use Microsoft Dynamics CRM 4.0. The training focuses on the user interface and application functionality, specifically: Sales, Marketing Automation, Service, and Service Scheduling. Tue, 09 Mar 2010 09:50:00 GMT{0756CC37-04E9-4591-932F-D7ECC99BAA57}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80141.htmThis training is intended to teach individuals the basic skills required to create integrated applications that utilize data and features from both Microsoft Dynamics CRM 4.0 and Microsoft Office SharePoint Server 2007. Individuals reviewing this training will:Learn to compare and contrast the two products, clarifying which business problems each is best suited to solve. Learn about common integration scenarios, and to design, plan and build solutions that integrate the two products. Be able to build customized Microsoft Dynamics CRM 4.0 applications that expose data and content stored within SharePoint sites, lists and libraries. Learn how to build SharePoint applications that provide reporting solutions based on Microsoft Dynamics CRM 4.0 data, utilizing core Windows SharePoint Services 3.0 functionality. Learn to build data-aware applications utilizing features of Microsoft Office SharePoint Server 2007, integrating data from Microsoft Dynamics CRM 4.0. Gain an introduction to fundamental .NET programming techniques required to extend integrated Microsoft Dynamics CRM 4.0 and SharePoint applications.Tue, 14 Apr 2009 09:34:00 GMT{7CC9939E-F70E-45EA-8A24-0DB60C8D733D}https://mbs.microsoft.com/customersource/training/trainingmaterials/student/course80002.htmThis training material, Administration in Microsoft Dynamics CRM 4.0, provides individuals with the necessary techniques to plan, develop, apply, and examine administrative tasks within Microsoft Dynamics CRM 4.0.Fri, 25 Jul 2008 09:43:00 GMT{D8EFBDEC-6524-493C-81D1-2AE9141FCA9B}